Bilingual Administrative Assistant - CBHC

Posted 11 Days Ago
Be an Early Applicant
Lynn, MA, USA
In-Office
21-21 Annually
Entry level
Healthtech • Professional Services • Social Impact
The Role
Provide front-desk and clerical support for the Community Behavioral Health Center: greet visitors, register and update patient records, assist with scheduling and reminders, collect copays, and support clinicians with documentation and EMR tasks.
Summary Generated by Built In
Join Eliot – A Place to Belong, Grow, and Inspire Change

At Eliot, your work has purpose. You’ll be part of a compassionate, mission-driven team committed to resilience, empowerment, and lasting change. We foster an inclusive workplace where all backgrounds and perspectives are valued, creating a culture of belonging and professional growth.

Benefits at Eliot

We prioritize your well-being, work-life balance, and career growth. Benefit eligible positions include:

  • Generous Paid Time Off – Vacation, sick time, and paid holidays
  • Comprehensive Benefits – Medical, dental, and vision plans
  • Retirement Savings – 401(k) with employer match
  • Wellness & Family Support – Discounted fitness services and access to trusted childcare resources
  • Financial Security – 100% company-paid life and accidental death insurance
  • Professional Growth – Ongoing training, career advancement programs, tuition reimbursement, and leadership development

Eliot is seeking a Bilingual Administrative Assistant to join our Community Behavioral Health Center (CBHC). Eliot’s CBHC program serves as a single entry point for mental health and substance use services for youth, families and adults. This position supports the program through comprehensive administrative and clerical assistance, ensuring smooth operations. The ideal candidate should possess strong communication and interpersonal skills, attention to detail, and the ability to manage tasks efficiently.

Responsibilities:

  • Greets guests and visitors, and responds to general inquiries about CBHC
  • Provides administrative and clerical support for the program, including correspondence, data input, scanning, assembling EMR files, and other general duties.
  • Provide assistance to Clinical staff in scheduling clients for appointments, including reminder calls and correspondence.
  • Registers new patients and updates existing patients’ information, including the collection of all eligibility documents
  • Provides support to clients in completing required documentation for treatment
  • Assists in maintaining client medical records including but not limited to verifying and updating all demographic and insurance information at the time of service.
  • Collects copayments day of appointment and track all outstanding balances to report to management

Qualifications:

  • Requires a High School Diploma or equivalent 
  • Valid driver’s license and reliable transportation 
  • Computer literacy and skill in the use of computers and related software applications. 
  • Must possess and convey effective verbal and written communication skills
  • Ability to multitask and think calmly in a fast paced environment. 
  • Must be bilingual (Spanish/English)

Schedule: Monday-Friday, 9:00am-5:00pm

Hourly Rate
$21.39$21.39 USD

At Eliot, we are committed to supporting you at every stage of your career, providing opportunities for growth, purpose, and community. We foster belonging in the workplace by identifying and removing barriers that may prevent individuals of all backgrounds from reaching their full potential, advancing into leadership roles, and fully engaging at all levels of the organization.

Apply today and make a difference.

Skills Required

  • High School Diploma or equivalent
  • Valid driver's license and reliable transportation
  • Computer literacy and skill in the use of computers and related software applications
  • Effective verbal and written communication skills
  • Ability to multitask and remain calm in a fast-paced environment
  • Bilingual (Spanish/English)
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The Company
2,500 Employees

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