Pourquoi se joindre à l’équipe Ryan?
Options de travail hybride et à distance
Culture primée
Allocation de vacances généreuse
14 semaines de congé parental supplémentaires (adoption incluse)
Abonnement mensuel à une salle de sport OU remboursement de l'équipement de gym
Admissibilité aux prestations de soins de santé et de soins dentaires dès le premier jour
REER avec contrepartie de l'employeur
Remboursement des frais de scolarité après un an de service
Résumé du poste
Relevant du contrôleur et travaillant au sein de l’équipe des Services corporatifs, le ou la Coordonnateur(trice) bilingue des comptes clients est principalement responsable de l’ensemble des fonctions liées aux comptes clients, y compris les rapports, les recouvrements et l’utilisation du programme High Radius. Ce poste comprend également certaines tâches administratives ainsi que des responsabilités comptables, telles que décrites ci-dessous.
Fonctions et Responsabilités
- Effectuer toutes les mises à jour et tous les équilibrages des comptes clients.
- Effectuer des recouvrements des créances auprès des clients.
- Collaboreret assister les agents de recouvrement des comptes clients au Canada.
- Participer aux dépôts bancaires et au traitement des frais d’appel en matière de taxes foncières.Effectuer toutes autres tâches assignées.
Education et expérience
Un diplôme de fin d'études secondaires ou un diplôme d'équivalence générale (GED) est exigé, ainsi qu'une ou deux années d'expérience dans le domaine du soutien administratif. Une expérience en crédit et recouvrement constitue un atout certain.. Maîtrise de l'anglais et du français.
Compétences Informatiques
Pour mener à bien cette tâche, la personne doit avoir une connaissance intermédiaire de Microsoft® Word, Access, Excel, Outlook, ainsi que de la navigation et de la recherche sur Internet.
Certificats et licences :
Permis de conduire valide requis.
Responsabilités de supervision :
Ce poste ne comporte aucune responsabilité de supervision.
Environnement de travail :
- Environnement de travail intérieur standard.
- Occasionnellement, longues périodes en position assise devant l'ordinateur.
- Occasionnellement, longues périodes en position debout pour les tâches de photocopie..
- Le candidat doit être capable de soulever, porter, pousser ou tirer jusqu'à 30 livres.
- Le poste requiert une interaction régulière avec les employés à tous les niveaux de l'entreprise, ainsi qu’un contact avec les clients et les fournisseurs externes, au besoin..
- Déplacements indépendants requis : de 0 à 5 %.
Why Ryan?
- Hybrid and Remote Work Options
- Award-Winning Culture
- Generous Personal Time Off (PTO) Benefits
- 14 Weeks of Parental Leave Top-Up (Adoption Included)
- Monthly Gym Membership OR Gym Equipment Reimbursement
- Health and Dental Benefit Eligibility Effective Day One
- RRSP with Employer Match
- Tuition Reimbursement After One Year of Service
Job Summary:
Reporting to the Controller. Accounting and working as part of the Corporate Services team, the Bilingual Accounts Receivable Coordinator’s primary responsibilities revolve around all Accounts Receivable functions including reporting, collections, and working with the High Radius Program. In addition, this role includes some administrative duties along with accounting related tasks as described below.
Duties and Responsibilities:
- Performs all Accounts Receivable (AR) updates and balancing.
- Conducts credit collections with clients.
- Works and Assists with the Canadian A/R Collectors
- Assistance with Bank Deposits and Property Tax Appeal Fees
- Performs other duties as assigned.
Education and Experience:
High-school diploma or general equivalency diploma (GED) is required with one to two years related administrative support experience. Background in credit and collections is a definite asset. Fluency in both English and French.
Computer Skills:
To perform this job successfully, an individual must have intermediate knowledge of Microsoft® Word, Access, Excel, Outlook, and Internet navigation and research.
Certificates and Licenses:
Valid driver’s license required.
Supervisory Responsibilities:
This job requires no supervisory responsibilities.
Work Environment:
- Standard indoor working environment.
- Occasional long periods of sitting while working at computer.
- Occasional long periods of standing while copying.
- Must be able to lift, carry, push, or pull up to 30 lbs.
- Position requires regular interaction with employees at all levels of the Firm; interface with clients and external vendors as necessary.
- Independent travel requirement: 0 to 5%.
Ryan Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ryan and has not been reviewed or approved by Ryan.
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Flexible Benefits — The myRyan model provides results-based flexibility for exempt staff alongside hybrid/remote options, while non‑exempt roles use a PTO bank and receive paid holidays. Many benefits are available from the date of hire, reinforcing practical flexibility in how benefits are used.
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Parental & Family Support — Paid parental leave, adoption assistance, and fertility support are highlighted as meaningful family-oriented offerings. Consistent emphasis on family-friendly policies positions this area as a standout.
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Strong & Reliable Incentives — A performance-driven culture offers bonuses and commissions in certain tracks, with role descriptions noting meaningful variable pay beyond base salary. Total compensation is often characterized as strong where these incentives are prominent.
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What We Do
Ryan is a tax services firm providing tax advisory and consulting services on a multi-jurisdictional basis. Ryan, an award-winning global tax services and software provider, is the largest Firm in the world dedicated exclusively to business taxes. With global headquarters in Dallas, Texas, the Firm provides an integrated suite of federal, state, local, and international tax services on a multijurisdictional basis, including tax recovery, consulting, advocacy, compliance, and technology services. Ryan is a seven-time recipient of the International Service Excellence Award from the Customer Service Institute of America (CSIA) for its commitment to world-class client service. Empowered by the dynamic myRyan work environment, which is widely recognized as the most innovative in the tax services industry, Ryan’s multidisciplinary team of more than 2,500 professionals and associates serves over 14,000 clients in more than 50 countries, including many of the world’s most prominent Global 5000 companies.
