Are you looking for an opportunity to grow with a company that invests in you?

ISN hires Account Reps to do just that. Join our Sydney team to see yourself grow your career in SaaS Sales while enjoying great benefits, a dynamic work environment, and excellent professional development opportunities.

The Company: Headquartered in the United States, ISN was established in 2001 and is a global leader in contractor and supplier management. We work closely with a variety of household-name clients in the US, Canada, Europe, Australia, Latin America, and the Middle East to connect them with safe and reliable contractors and suppliers by incorporating a level of due diligence in the contractor management process.

The Position: We are looking for a full-time Bilingual Account Rep (Korean & English) with account management or inside sales experience to support existing clients and prospect for new business in the APAC region.  

• Proactively service and support ISNetworld Hiring Clients and their contractors
• Conduct regular client meetings including trainings and monthly calls
• Participate in prospecting efforts including calls, emails and new business meetings
• Support and lead ISN Events including industry roundtables
• Handle client account management functions, including invoicing and collections, drive account expansion and engagement through ongoing client outreach
• Support additional internal teams to execute projects driving company initiatives
• Share process improvement ideas companywide to improve client experience
• Assist with planning of annual executive review meetings with client leadership to review account progress, data analysis, benchmarking and develop goals for the upcoming year

The Culture: At ISN, our success is powered by our people. Our culture is what makes ISN a fun and rewarding place to work. ISN promises you an environment that encourages your best and rewards it with opportunities to grow.

The Training: We believe in investing in your future from day one. That’s why we fly you to ISN’s headquarters in Dallas, TX for an initial 7-week training programme to learn side-by-side with peers from around the world. The Dallas-Fort Worth metroplex is the fourth largest metropolitan area in the country, with a wide variety of restaurants, entertainment venues, sports teams, and museums. While you are there to learn, we hope you will also have some fun. (Subject to schedule availability)

Who should apply? Driven individuals who possess a desire to work with people externally and internally, engage with customers via phone and in meetings, and obtain increased responsibilities.

• Bachelor’s degree and/or equivalent work experience
• Excellent verbal and written communication skills in Korean & English
• Excellent customer service orientation (2 – 4 years of sales experience)
• Proficient presentation skills
• Desire to work with people and consistently engage in interaction over the phone, virtually, or in-person
• Intrinsically motivated to become a subject matter expert and improve business acumen

The Location: ISN Australia is based in Sydney’s Central Business District. Our office at 309 Kent Street is currently being renovated to create an inviting and collaborative environment. 

Compensation: Total annual compensation consists of base salary and target incentives.

• Total Potential Compensation: $126,000 - $130,000 AUD annually if targets are met
• Base Pay: $116,000 AUD annually
• Target Incentives: up to $10,000 – $14,000 AUD

ISN AUS Benefits*

• Up to $400 AUD reimbursement for office parking or public transportation
• Monthly cell phone reimbursement
• 100% company-paid supplemental health insurance premiums for employees and dependents
• Long-Term & Short-Term Disability Coverage
• Hybrid working schedule with lunch provided on in-office days
• Domestic and international travel opportunities
• 11% superannuation contribution
• Time Off & Paid Holidays 
• 4 weeks of annual leave per year of service
• 10 days of personal leave per 12 months
• 12 paid holidays
• Team-building activities and events, including quarterly kick-off meetings and community volunteer day
• Matching charitable gift program
• Employee assistance program
• Professional development & training opportunities
• Wellness Program: Focuses on community, financial, mental, nutrition, physical and social health
• Business casual, jeans allowed

*All benefits are subject to change with notice to the employee

Employees must be within a commutable distance to our local office and be willing to come into the office for required trainings, events, team activities, and meetings.