Bilingual Account Manager

Posted 22 Days Ago
Be an Early Applicant
Côte d'Ivoire
Mid level
eCommerce • Retail • Consulting
The Role
As a Bilingual Account Manager at ANKA, you will manage a dedicated seller portfolio, drive revenue through upselling various Anka solutions, respond to seller inquiries, and conduct bi-weekly webinars, all while contributing to a collaborative team environment.
Summary Generated by Built In

Who we are

We're ANKA, is the all-in-one solution for sellers of products « Made of Africa » to sell from anywhere, ship worldwide, get paid faster on international or local African payment methods, and easily manage their businesses. Our new vision is clear: Export Africa by building the future of selling globally! This is an excellent opportunity to join a small experienced and ambitious team in a fast-growing company. 

So if you are an Account Manager excited about our vision, wondering where your skills will make a maximum impact and not afraid to roll up your sleeves, this is the opportunity for you.

What you'll do

Your general missions:

• You will be accountable for a dedicated seller portfolio.

• Grow the revenue of your portfolio by upselling Anka’s different solution: Anka Shipping, Anka Pay and Anka Marketplace

• Reply within the required response time and qualitatively to the sellers on your portfolio

• Bi-weekly webinars

What you bring

• 3-5 years proven experience as an Account Manager, Customer Success Manager or Sales for high value customers. 

• You are familiar with working with a CRM (Intercom, salesforce etc).

• You have excellent communication skills (written and spoken in English and French).

• You have strong knowledge of working with Excel, PowerPoint and Word.

• You are data driven and you are able to manipulate and translate data to guide decision making.

• You thrive in a dynamic, fast-paced environment , preferably with experience in a startup.

• You are ready to roll up your sleeves and take initiatives.

Life at ANKA

Remotely. Work from your home or wherever. As long as you have a good and fast internet. Iteratively.

Collaboratively. Weekly AHOM, written weekly, quick biweekly video status meetings. Basecamp and Trello managed projects. We work as a team to help make our product better.

Flexibility. While we strive to stick to a plan we think is best for the company, we do actively incorporate experiment learnings and business feedback into our sprints. Mind flexibility is a must-have trait in our company culture. 

Our compensation package

1. A competitive salary alongside with an Ivorian Long-Term contract or consultancy contract.

2. A health expenses coverage for you and your family.

3. Significant Employee Stock option plan.

4. 30 days paid holidays per year.

5. Our culture is “Teamwork, Determination, Accountability, Curiosity”.

Our hiring process

• Screening call: 30-minute with Marina, our Head of People & Culture to get to know you, discuss your motivation & fit for the role.

• Take home technical test 

• HM Interview: 45min 

• Kadry: 30-minute interview with Kadry, our COO to discuss the company goals, your career aspirations and your fit with our company culture.

Our Diversity and Inclusion Policy

We're Anka. We truly embrace diversity and inclusion. All qualified applicants will receive consideration for employment without regard to color, religion, sex, national origin, sexuality, disability, or any other characteristic.
If you want to be truly yourself, work from where you want but also work in an organization with an international impact, Anka is the right place for you!

Top Skills

CRM
The Company
Paris
125 Employees
On-site Workplace
Year Founded: 2016

What We Do

ANKA is the all-in-one solution to sell everywhere (social media, WhatsApp, storefront and marketplace), ship better worldwide and get paid faster on international or local African payment methods.

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