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The Bid Manager K12 Corporate as the primary contact for US Foods’ K-12 and cooperative customers, driving operational excellence, customer retention, profitable growth, and long-term partnerships. This role coordinates cross-functionally with customers, vendors, supply chain, finance, merchandising, operations, and sales to support customer success and company objectives. The manager partners with customers on school-year menu planning and forecasting for key demand periods, including year-end wind down, summer feeding, and opening orders.The work for the Bid Manager position is completely remote within the Indianapolis area. Must live within a 3-hour drive of the US Foods Indianapolis Market.
RESPONSIBILITIES
- Manage a portfolio of K-12 and cooperative foodservice accounts, driving customer retention, profitable growth, program compliance, and long-term partnership value.
- Maintain regular customer contact through business reviews, personal visits, meetings, and systematic follow-up; travel as needed to support customer and business requirements.
- Serve as the primary liaison between customers, cooperative organizations, vendors, and internal US Foods teams to ensure alignment, accountability, and execution.
- Develop account strategies that identify customer needs, expand sales opportunities, support new account growth, and strengthen customer penetration.
- Support school-year menu planning and forecasting, including key demand periods such as year-end wind down, summer feeding programs, and opening orders.
- Manage customer forecasts, proprietary inventory needs, delivery requirements, service levels, and product availability in partnership with supply chain, operations, and purchasing teams.
- Maintain accurate account profiles, including order guides, statements, pricing information, forecasts, reporting, and contract-related documentation.
- Monitor product mix, branded goals, stocking agreements, product introductions, receipt confirmation, and customer-specific product requirements.
- Communicate with customers regarding mutual performance, service metrics, shortages, market trends, new products, programs, and strategic initiatives.
- Analyze sales trends, purchasing activity, pricing programs, rebates, bid requirements, incentive agreements, and contract compliance to support business planning and financial performance.
- Partner with Credit, Finance, Merchandising, Procurement, Operations, Transportation, Sales, and Supply Chain teams to resolve issues and ensure accounts remain within terms and service expectations.
- Represent US Foods at sales meetings, training sessions, food shows, conferences, and industry events; participate as needed as a subject matter expert on K-12 foodservice and procurement programs.
- Perform other duties as assigned by manager.
RELATIONSHIPS
- Internal: National Sales Directors, Customer Service Representatives, Area VP of National Sales, and National Sales management, Accounting, Purchasing, Operations
- External: Customers, partners closely with vendors, suppliers, and possibly 3rd party consultants
WORK ENVIRONMENT
- Remote Market Based: The associate in this role is expected to travel to multiple sites within their assigned Market as needed and therefore must be located within the assigned Market to perform assigned responsibilities.
MINIMUM QUALIFICATIONS
- 3 years of sales support, sales, customer service or business experience.
- Demonstrated track record of developing and maintaining customer relations.
- Experience in Contract Management.
- Experience using quantitative & qualitative research data.
- Excellent oral and written communication skills and customer service and presentation abilities.
- Demonstrated problem solving ability and negotiation skills.
- Ability to conduct analysis and fact-based decision making to assess contract compliance.
- Working knowledge in Microsoft Word, Outlook and Excel.
- Strong organization and time management.
EDUCATION
- High School diploma, or equivalent work experience.
PREFERRED QUALIFICATIONS
- Bachelor’s degree in business or marketing.
- Working knowledge of US Foods' proprietary applications.
- Experience in foodservice industry or related.
- Experience managing or supporting contract-based K12 education customer segment.
- Experience with master distributor agreements, contract compliance, pricing coordination, and customer business reviews.
- Experience influencing cross-functional stakeholders to support customer priorities and business outcomes.
This role may also receive annual incentive plan bonus.
Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here: https://www.usfoods.com/careers/benefits.html.
Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state or local minimum wage thresholds). The expected base rate for this role is between
$60,000 - $100,000***EOE – Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Age/Genetic Information/Protected Veteran/Disability Status***
Skills Required
- At least 3 years of sales support, sales, customer service, or business experience
- Demonstrated experience developing and maintaining customer relationships
- Experience in contract management
- Experience using quantitative and qualitative research data
- Excellent oral and written communication skills
- Customer service and presentation abilities
- Problem-solving and negotiation skills
- Ability to conduct analysis and fact-based decision-making to assess contract compliance
- Working knowledge of Microsoft Word, Outlook, and Excel
- Strong organization and time-management skills
- High school diploma or equivalent work experience
- Bachelor's degree in business or marketing
- Working knowledge of US Foods proprietary applications
- Experience in the foodservice industry or a related field
- Experience managing or supporting contract-based K-12 education customers
- Experience with master distributor agreements, contract compliance, pricing coordination, and customer business reviews
- Experience influencing cross-functional stakeholders to support customer priorities and business outcomes
US Foods Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about US Foods and has not been reviewed or approved by US Foods.
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Healthcare Strength — Medical, dental, and vision coverage with multiple plan options and day-one eligibility in many roles is highlighted as a relative strong point. Union agreements and company materials reinforce that health coverage is a core part of the total rewards package.
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Strong & Reliable Incentives — Incentives such as overtime, case/stop pay, and uncapped commissions often boost earnings in delivery, warehouse, and sales roles. Earnings can rise notably when hours are heavy or targets are met.
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Retirement Support — A 401(k) plan is standard, and recent union contracts add pension coverage in some locations. Together these programs support longer-term financial security.
US Foods Insights
What We Do
US Foods is one of America’s great food companies and a leading foodservice distributor, partnering with approximately 300,000 restaurants and foodservice operators to help their businesses succeed. With 28,000 associates and more than 70 locations, US Foods provides its customers with a broad and innovative food offering and a comprehensive suite of e-commerce, technology and business solutions. US Foods is headquartered in Rosemont, IL, and generates more than $28 billion in annual revenue. Visit usfoods.com to learn more. ------------ Rules of Engagement Statement: We are proud to support community engagement on the US Foods LinkedIn page, and we're excited to see your comments, photos and videos. Please note that the views expressed by the community do not necessarily reflect those of US Foods. Before posting, please take a moment to read our rules for community content. We reserve the right to remove content that violates these rules. 1. Don't break the law. Content that appears to break the law or that advocates for breaking the law also is not permitted. 2. Be polite and courteous to everyone, even those you disagree with. This also means you may not post anything that is threatening, harassing, abusive, bullying, discriminatory, profane, sexually explicit, obscene, violent, gruesome, or similarly objectionable. 3. Stay on topic for this community and dialogue. Off-topic content may include but is not limited to irrelevant or out of context material, spam, promotional content, and links to third-party sites. 4. Follow LinkedIn's Terms and Conditions. 5. All posts must be by a real person and from a real profile. Content from fake or anonymous profiles is not permitted. 6. Our employees must also follow all of our applicable policies and guidelines, including but not limited to our Code of Conduct and Electronic Social Networking Policy
