The Bid Management Coordinator supports the coordination and administration of bid and proposal activities to ensure timely, accurate, and compliant submissions. The role works closely with sales, legal, finance, and technical teams to assist in preparing high-quality bid responses, maintaining proposal documentation, and ensuring alignment with tender requirements and internal processes.
This position supports business development efforts by assisting in the preparation of organized, compliant, and well-presented proposals across multiple markets and solution areas, while gaining hands-on experience in bid management and proposal coordination.
Responsibilities:
Bid & Proposal Support
- Support the coordination of bid and proposal activities across multiple solutions and regions under supervision.
- Review tender requirements and assist in checking compliance with client qualification criteria.
- Support the preparation, review, and submission of proposals to ensure accuracy and completeness.
- Assist in ensuring proposal documentation follows required standards for format, structure, and presentation.
- Support verification that proposal components are updated, including legal terms, financial details, SLAs, and supporting documents.
- Assist in meeting submission deadlines while maintaining quality standards.
Bid Coordination & Submission
- Assist in preparing and packaging bid documentation in line with tender requirements.
- Support bid submissions, including physical and online tender platforms.
- Coordinate with internal teams to collect required inputs in a timely manner.
- Assist in tracking bid timelines, milestones, and deliverables.
Documentation & Compliance
- Support maintaining and updating proposal templates and documentation standards.
- Assist in coordinating legal documentation required for bid participation.
- Help ensure supporting documents such as CVs, certifications, and references are complete and up to date.
- Support contract documentation processes for awarded bids.
CRM & Sales Operations Support
- Assist in ensuring bid and proposal activities are accurately recorded in the CRM system.
- Support the Sales Operations team with CRM data entry, accuracy, and reporting.
- Assist in tracking basic bid-related performance metrics, dashboards, and KPIs.
Communication & Coordination
- Support coordination of bid-related communication between internal teams and clients.
- Monitor bid communication channels and share relevant updates with stakeholders.
- Assist in tracking action plans and following up on assigned tasks to support timely bid completion.
Our Culture & Code of Conduct:
At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our Code of Conduct, which serves as a guiding framework for responsible behavior across everything we do — from how we work with each other to how we engage with clients and partners globally.
Requirements
- Up to 2 years experience in bid support, administration, sales operations, or a related role.
- Basic knowledge of bid management and proposal development processes in Saudi market.
- Exposure to enterprise or government tender processes is an advantage.
- Basic knowledge of document management and proposal formatting tools (e.g., Adobe Acrobat).
- Exposure to online tendering platforms is an advantage.
- Proficiency in Microsoft Office tools, particularly Word, Excel, and PowerPoint.
- Familiarity with CRM systems is a plus.
- Strong English and Arabic communication skills.
- Bachelor’s degree in Business Administration, IT, Management, or a related field.
Skills Required
- Up to 2 years experience in bid support, administration, sales operations, or a related role
- Basic knowledge of bid management and proposal development processes in Saudi market
- Exposure to enterprise or government tender processes
- Basic knowledge of document management and proposal formatting tools (e.g., Adobe Acrobat)
- Exposure to online tendering platforms
- Proficiency in Microsoft Office tools, particularly Word, Excel, and PowerPoint
- Familiarity with CRM systems
- Strong English and Arabic communication skills
- Bachelor's degree in Business Administration, IT, Management, or a related field
What We Do
ZainTECH is a regional integrated digital solutions provider, unifying Zain Group’s ICT assets to offer a unique value proposition of comprehensive digital solutions and services under one roof. The company is positioned to drive the transformation of enterprise and government customers in the MENA region by providing a center of excellence and managed solutions across the ICT stack, including cloud, cybersecurity, modern infrastructure, big data, IoT, AI, smart cities, drones and robotics, and emerging technologies. ZainTECH leverages Zain’s global reach, unique regional footprint, and infrastructure across its operations in Kuwait, Saudi Arabia, Bahrain, Jordan, Iraq, and the United Arab Emirates, as well as in other key markets in the Middle East. ZainTECH forms a key pillar in the evolution of Zain’s core telecom business to maximize value and build on the company’s many strengths to selectively create and invest in growth verticals beyond standard mobile services. This ultimately supports Zain’s vision of becoming a leading ICT and digital lifestyle provider.
