At Patrianna, we are passionate about crafting exceptional gaming experiences enjoyed by millions of players across the globe. As a fully remote, international team, we thrive on innovation, data-driven decision-making, and a culture of collaboration.
We are currently seeking a BI Reporting Payment & Fraud Analyst with a strong background in the online gaming or gambling industry. This role is ideal for a detail-oriented, analytical thinker who is passionate about optimizing payment processes and proactively identifying fraud patterns. You will play a key role in improving customer experience, driving operational efficiency, and protecting revenue.
Key Responsibilities
Data Analysis & Reporting
- Leverage SQL to extract, analyze, and interpret large datasets related to payments and fraud.
- Design, maintain, and improve interactive dashboards and reports using tools like Tableau, Power BI, or Looker.
- Provide actionable insights and regular reporting on payment KPIs, user behavior, A/B testing results, and operational performance.
Payment Optimization
- Analyze transaction flows to identify and address drop-off points and payment failure trends.
- Collaborate with payment internal teams to reduce decline rates and enhance transaction success.
- Support strategic initiatives to streamline the payment funnel and maximize conversion and revenue.
Fraud Detection & Prevention
- Analyze and visualize fraud-related trends, including but not limited to: Chargeback fraud, Multi-accounting, Bonus abuse, Identity theft, Money laundering…
- Identify emerging fraud patterns through behavioral data and flag anomalies in real time.
- Collaborate with fraud and risk teams to develop and implement proactive strategies to mitigate fraud risks.
- Provide data-backed recommendations to enhance fraud detection systems, rules, and operational procedures.
Qualifications
- Technical Skills:
- Proficiency in SQL is required.
- Experience with data visualization tools (Tableau, Power BI, Looker).
- Knowledge of Python is a plus.
- Industry Experience:
- Previous experience in the online gaming or gambling industry, particularly in payments or fraud analytics.
- Domain Expertise:
- Solid understanding of payment processing workflows, fraud typologies, and related industry practices.
- Core Competencies:
- Strong analytical mindset and problem-solving ability.
- High attention to detail.
- Excellent communication and cross-functional collaboration skills.
- Ability to work independently in a remote-first environment.
Top Skills
What We Do
Patrianna is a super fast-growing product development company headquartered in Gibraltar with colleagues around the world.
We are looking for exceptional, smart talent striving to be number one. Motivated and capable of scaling up business functions at pace through domain expertise and a desire to continuously improve.
