Human Resources Business Partner (HRBP) to contribute both at hands-on and strategic levels to create an exceptional experience for all employees and leaders at EXL The focus will be on executing the people strategy and related initiatives to ensure an inclusive environment, aligned to the business objectives for Philippines. Responsible for supporting the full employee life cycle, including; talent development, performance management, leadership development, employee engagement & retention. Effective connects with leadership ensuring relevant talent related, data supported, updates. Robust interpersonal skills, keen business acumen, to deliver excellent HR services, building strong partnerships, and maintaining alignment with the company culture and values.
ResponsibilitiesHuman Resources Business Partner (HRBP) to contribute both at hands-on and strategic levels to create an exceptional experience for all employees and leaders at EXL
The focus will be on executing the people strategy and related initiatives to ensure an inclusive environment, aligned to the business objectives for Philippines. Responsible for supporting the full employee life cycle, including; talent development, performance management, leadership development, employee engagement & retention. Effective connects with leadership ensuring relevant talent related, data supported, updates.
Robust interpersonal skills, keen business acumen, to deliver excellent HR services, building strong partnerships, and maintaining alignment with the company culture and values.
· Collaborate with business leaders to deliver on our people strategy and ensure the implementation of innovative HR initiatives, as well as the rollout of new employee programs,
· Coach managers to improve their understanding and adoption of the talent frameworks, and related tools,
· Support and drive a high performance, diverse and inclusive culture,
· Serve as a trusted advisor, providing business leaders with professional, accurate, and timely support,
· Collaborate as needed with Payroll, HR Shared Services, Legal and other internal teams to uphold high standards of professional and ethical conduct throughout the company,
· Support employee relations matters by collaborating with managers and ER to handle employee disputes, performance improvement plans, disciplinary actions, and terminations,
· Facilitate effective communication on all HR matters,
· Represent EXL with professionalism and integrity, both internally and externally.
Qualifications
· Effective leadership and influencing skills,
· Ability to operate effectively, demonstrate agility in a fast-moving environment, and build strong relationships with key stakeholders,
· Problem-solving skills with the ability to multi-task, and thrive in a dynamic environment,
· Strong verbal and written communication skills,
· A passion for continuous learning and always wanting to have an impact,
· Understanding and knowledge of SA legislation to ensure business compliance,
· Understanding of local Labor law
· Extensive experience on reports analysis, Attrition and Retention Management + Engagement
· Strong attention to detail
· Flexible on working hours.
About UsSkills Required
- Effective leadership and influencing skills
- Ability to operate effectively and demonstrate agility in a fast-moving environment
- Ability to build strong relationships with key stakeholders
- Problem-solving skills with ability to multi-task in a dynamic environment
- Strong verbal and written communication skills
- Passion for continuous learning and impact
- Understanding and knowledge of SA legislation to ensure business compliance
- Understanding of local labor law
- Extensive experience in reports analysis, attrition and retention management, and engagement
- Strong attention to detail
- Flexible on working hours
What We Do
Choosing a digital partner is about more than capabilities — it’s about collaboration and character. Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments. At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations. Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale. Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact. We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition. At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward. For more information, visit www.exlservice.com.
