Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients.
We are PCI.
Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI.
Main Purpose of Role:
Raise Orders for dispatch, collection or logistics requirements from PCI Berlin, PCI Bridgend, and PCI Dublin. Orders to be raised accurately, efficiently and in accordance with standard procedures.
Main Responsibilities:
- Monitor the individual sub-folder(s) within the relevant email/order inboxes.
- Manage their assigned client order requests with correct categorisation during the raising of the sales order within the ERP system.
- Meet client expectations by raising the order(s) accurately, efficiently and within the required standard timelines.
- Meet department expectations by raising the orders(s) accurately, efficiently and required daily targets.
- Create Sales Order numbers within the ERP system and prepare any required documentation e.g., QP Certificate, Temperature Monitor Instructions.
- Book courier for assigned orders and generate courier airway bill for ongoing shipments.
- Assist with order queries or issues which may arise during the raising of a sales order notifying senior personnel within the department.
- Conduct second checks of the order documentation raised by colleagues, prior to providing sales order job-sheets to the Warehouse teams based at: PCI Berlin, PCI Bridgend, and PCI Dublin.
- Liaise with Warehouse teams at PCI Berlin, PCI Bridgend, and PCI Dublin daily to prioritise urgent dispatches or urgent order requirements.
- Full compliance with PCI’s Health and Safety standards.
- Monitor POD inbox, ensuring all emails, temperature excursions and IRT updates have been categorised accurately and have been fully completed.
Join us and be part of building the bridge between life changing therapies and patients. Let’s talk future
Equal Employment Opportunity (EEO) Statement:
PCI Pharma Services is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
At PCI, Equity and Inclusion are at the core of our company’s purpose: Together, delivering life-changing therapies. We are committed to cultivating an inclusive workplace by holding ourselves accountable to the highest standards of understanding, fairness, respect, and equal opportunity – at every level. We envision a PCI community where everyone can belong and grow, and we strive to bring this vision to reality by continuously and intentionally assessing our people practices, policies and programs, marketing approach, and workplace culture.
PCI Pharma Services Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about PCI Pharma Services and has not been reviewed or approved by PCI Pharma Services.
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Retirement Support — Feedback suggests the company provides a 401(k) with an employer match in the mid‑single‑digit range, with immediate vesting noted in certain cases. This is viewed as a solid component of the overall package.
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Leave & Time Off Breadth — PTO and paid holidays are commonly available, and some roles indicate vacation is accessible from early tenure. Availability of time off is frequently described as a positive element of the package.
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Affordable Benefits — Health insurance is sometimes described as reasonably priced depending on plan tier. Feedback suggests core medical, dental, and vision coverage is part of a standard offering.
PCI Pharma Services Insights
What We Do
PCI is a leading provider of integrated pharmaceutical development services to the global healthcare market. With facilities in North America and Europe, PCI supports pharmaceutical and biotech companies with products destined for more than 100 countries around the world. PCI provides services for each stage of the product lifecycle – from early Phase I through commercial launch and long-term supply – and partners with customers to provide key insight and expertise in enabling successful commercialization and bringing lifesaving medications to patients. For more information, go to www.pci.com.
