Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
SummaryResponsible for providing high-level administrative support to hospital executives or department heads, managing complex schedules, handling confidential information, and coordinating departmental operations. This role involves advanced administrative tasks, including report generation, project coordination, and overseeing administrative processes. The position plays a key role in ensuring efficient office operations and supporting leadership in strategic initiatives.
Does this position require Patient Care? No
Essential Functions
Manage the schedules and calendars of hospital executives or department heads, arranging meetings, appointments, and travel while prioritizing time-sensitive tasks.
-Prepare, edit, and proofread reports, presentations, and correspondence for senior management, ensuring accuracy and professionalism.
-Assist in coordinating departmental projects, tracking progress, and ensuring deadlines are met while providing administrative support to project teams.
-Organize and coordinate meetings, including preparing agendas, scheduling, and handling logistics, as well as taking minutes and following up on action items.
-Handle sensitive information with the utmost confidentiality, including personnel records, financial data, and strategic plans.
-Oversee office operations, including supply management, equipment maintenance, and liaising with vendors to ensure smooth departmental functioning.
-Assist in budget preparation, monitoring expenditures, processing invoices, and ensuring alignment with departmental financial goals.
-Serve as the primary point of contact between department leaders and internal/external stakeholders.
-Identify and implement administrative process improvements to enhance efficiency and productivity within the department.
Qualifications
Education
High School Diploma or Equivalent required or Associate's Degree Business preferred or Associate's Degree Related Field of Study preferred
Can this role accept experience in lieu of a degree? Yes
Licenses and Credentials
Experience
Administrative experience, preferably in a healthcare or executive support role 3-5 years required
Knowledge, Skills and Abilities
- Advanced proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) is required. Familiarity with healthcare software or EMR systems is preferred.
- Excellent verbal and written communication skills, with the ability to interact professionally with executives, staff, and external partners.
- High level of accuracy in preparing documents, managing schedules, and handling financial data.
- Strong time management skills to handle competing priorities and meet tight deadlines in a fast-paced environment.
- Ability to maintain strict confidentiality with sensitive information and exercise discretion in handling executive communications.
- Strong problem-solving skills and organizational abilities to manage multiple high-priority tasks, ensure efficient office operations, and address administrative challenges.
Additional Job Details (if applicable)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$20.84 - $29.79/HourlyGrade
4At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Skills Required
- High school diploma or equivalent
- Associate's degree in business or a related field
- 3-5 years of administrative experience, preferably in healthcare or executive support
- Advanced proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint
- Excellent verbal and written communication skills
- High accuracy in document preparation, schedule management, and financial data handling
- Strong time management skills for handling competing priorities and deadlines
- Ability to maintain strict confidentiality and exercise discretion
- Strong problem-solving and organizational skills
- Familiarity with healthcare software or EMR systems
What We Do
Mass General Brigham is an integrated academic health care system, uniting great minds to solve the hardest problems in medicine for our communities and the world. Mass General Brigham connects a full continuum of care across a system of academic medical centers, community and specialty hospitals, a health insurance plan, physician networks, community health centers, home care, and long-term care services. Mass General Brigham is a nonprofit organization that is committed to patient care, research, teaching, and service to the community. In addition, Mass General Brigham is one of the nation’s leading biomedical research organizations and a principal teaching affiliate of Harvard Medical School.
