Bereavement Administrative Coordinator

Posted 3 Days Ago
Be an Early Applicant
Larkspur, CA, USA
In-Office
25-30 Hourly
Junior
Healthtech • Social Impact
The Role
Coordinates administrative operations for bereavement programs, including clinical-system reports, outreach assignments, tracking tools, registrations, community in-services, and DocuSign consent workflows. Provides callers with information about bereavement counseling, grief crisis support, and referrals, consulting the Bereavement Services Manager when needed. Maintains compliance with organizational policies, procedures, and applicable regulations.
Summary Generated by Built In

By The Bay Health, a non-profit established in 1975, set the standard for hospice in the U.S. by emphasizing the role of the patient in making important medical decisions. Our spectrum of home-based services now includes Skilled Home Health Care, Palliative Care, Adult Hospice Care and Pediatric Care. Our team approach strives to address practical, social, emotional and spiritual aspects of care, with the goal to maximize quality of life for our patients, caregivers and families.

This full-time position offers competitive pay, generous benefits and a supportive work environment.

The Bereavement Administrative Coordinator will provide administrative coordination to the Bereavement Programs in compliance with organization policies and procedures and applicable laws and regulations

Schedule:

Every Monday, Tuesday Wednesday & Thursday; 8:30am - 5:00pm

Location:

Onsite - Larkspur, CA with additional coverage to our San Francisco, CA office as needed

By the Bay Health follows all CDPH vaccine requirements for healthcare personnel.
Essential Duties & Responsibilities include (but are not limited to):

  • Monitor clinical information system (CIS) daily reports and clinician communications and coordinate daily BV risk and early outreach call assignments in compliance with agency policy and protocols
  • Prepare, monitor, and coordinate multiple tracking tools, logs and evaluations and maintain administrative and customer service compliance for group registrations and community in-services
  • Responsible for coordinating DocuSign BV documents, obtaining signatures, tracking, and scanning electronic consents for counselors in DocuSign
  • Responsible for accurately providing services information to callers to the BV department, including general protocols for utilizing BV counseling, grief crisis community support and with locating, providing referrals to out of state bereaved family members, as appropriate. Consult with Bereavement Services Manager as needed

Education/Experience:

  • Associate degree (A. A.) or equivalent from a two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience

Pay Range:
$25.00 - $30.00 hourly 

By the Bay Health is proud to serve our community as an equal employment opportunity employer.  Everyone is valued and welcome at BTBH. Our organization is committed to diversity, equity and continues to build a culture of inclusion by recruiting, screening, hiring and retaining any qualified individual without regard to age, race, color, ethnicity, religion, gender, gender identity or expression, sexual orientation, disability, marital status, registered domestic partner status, citizenship, physical or mental disability, legally protected medical condition, family care status, military care status, veteran status or any other consideration made unlawful by Federal, state, or local laws.

Skills Required

  • Associate degree or equivalent from a two-year college or technical school
  • Six months to one year of related experience and/or training, or an equivalent combination of education and experience
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The Company
HQ: Larkspur, CA
471 Employees

What We Do

By the Bay Health is a nonprofit organization providing compassionate hospice, palliative, pediatric, and skilled home healthcare services. Formerly known as Hospice by the Bay, the organization focuses on delivering high-quality end-of-life care and support for patients and their caregivers across the San Francisco Bay Area, aiming to be a premiere provider of comprehensive serious illness services.

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