Benefits Technology Coordinator
Our not-so-secret sauce.
Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drives our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Benefits Technology Coordinator at MMA.
Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MRSH).
A day in the life.
As our Benefits Technology Coordinator on the Employee Health and Benefits team, you’ll provide internal support to the Technology team for implementations of new services, renewals and carrier/vendor integrations including EDI, API, and data exchanges.
- Support the Technology team with implementations, renewals and integration projects, including EDI, API, and data exchanges.
- Resolve data discrepancies from interfaces.
- Research escalations from internal and external team members for ongoing issues.
- Communicate and coordinate with internal team members, external vendors and carriers to ensure completion of all integration projects.
- Continuously improve internal processes to improve quality, increase consistency, and shorten timetables.
- Assist with the creation and review of technical requirements, test plans and renewals, training materials and procedure documents;
- Collect required documentation and contacts needed for integrations, and serve as liaison for all integration projects.
- Coordinate testing with third parties for interfaces during renewal and special projects.
- The EH&B Technology and Integrations Coordinator will also provide internal support as an Electronic Data Interface resource and subject matter expert.
Our future colleague.
We’d love to meet you if your professional track record includes these skills:
- Current Florida 2-15 License or willingness to obtain,
- Ability to interpret technology issue and provide supportive solutions
- College degree; or 1+ years related experience and/or training; or equivalent combination of education and experience
- Minimum of 1 year industry experience to include a strong technology background with Benefits Administration systems
- Working Knowledge of Employee Navigator
- Possess skills necessary to communicate with internal and external clients, carriers and prospects
- Intermediate to advanced level Excel knowledge
- Ability to maintain and organize electronic files on the company document management system
- Working knowledge of Benefit Point Management System, or willingness to learn
- Excellent organizational skills with high attention to detail
We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.
Some benefits included in this role are:
- Generous time off, including personal and volunteering
- Tuition reimbursement and professional development opportunities
- Hybrid work
- Charitable contribution match programs
- Stock purchase opportunities
To learn more about a career at MMA, check us out our website or flip through recruiting brochure.
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Who you are is who we are.
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.
Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
Skills Required
- Current Florida 2-15 License or willingness to obtain
- Ability to interpret technology issues and provide supportive solutions
- College degree; or 1+ years related experience and/or training; or equivalent combination of education and experience
- Minimum of 1 year industry experience with Benefits Administration systems
- Working knowledge of Employee Navigator
- Skills to communicate with internal and external clients, carriers and prospects
- Intermediate to advanced level Excel knowledge
- Ability to maintain and organize electronic files on the company document management system
- Working knowledge of Benefit Point Management System or willingness to learn
- Excellent organizational skills with high attention to detail
Marsh McLennan Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Marsh McLennan and has not been reviewed or approved by Marsh McLennan.
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Leave & Time Off Breadth — Leave offerings are described as generous, including sizable PTO, paid holidays, paid sick days, and additional time off such as paid volunteer time and “Summer days.” These time-off benefits are portrayed as a standout part of the overall rewards package.
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Healthcare Strength — Healthcare coverage is characterized as comprehensive, spanning medical, dental, and vision options, with additional supports like disability and life insurance and access to mental health resources and an EAP. The breadth of plan options is positioned as a core strength of the benefits package.
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Retirement Support — Retirement benefits are framed as solid, with 401(k) programs and employer matching frequently highlighted alongside other financial programs. Stock purchase options are also referenced as an additional wealth-building component of the total rewards mix.
Marsh McLennan Insights
What We Do
Marsh McLennan (NYSE: MMC) brings together nearly 78,000 experts in risk, strategy, and people across Marsh, Guy Carpenter, Mercer, and Oliver Wyman, serving clients in over 130 countries. Marsh enables enterprise worldwide by helping clients manage risks, transforming uncertainty into opportunity. Guy Carpenter helps clients grow profitably with reinsurance broking expertise, advisory services, and advanced analytics. Mercer helps organizations advance the health, wealth, and careers of their most vital asset — their people. Oliver Wyman’s expertise in strategy, operations, risk, and organization transformation changes what is possible for our clients, their industries, and society. Together, we combine a unique range of capabilities to help our clients solve problems, seize opportunities, and build lasting success in increasingly complex operating environments.
