Benefits Specialist - TWA

Essential Job Functions:

• Manages the Benefits Team email domain; Answers routine questions and escalates questions to the assigned Benefits Administrator, as needed 

• May temporarily administer school board policies related to leaves of absence, in accordance with departmental standard operating procedures

• Enters leave-related approvals into the online employee management system

• Answers general questions related to paid leave benefits

• Assists with ADA accommodations requests

• Assists with employee retirement program inquiries

• Assists with insurance enrollment inquiries

• Completes record-keeping tasks, reporting, and other documentation required by federal and state laws, school board policies, and provider rules

• Performs other related duties as assigned

Budgetary Responsibility: 

This position has no budgetary responsibility.

Report Preparation:

Prepares a variety of periodic reports related to leaves of absence, retirements, insurance enrollment, and workplace accommodations

Equipment Operation:  

Regularly utilizes basic office equipment, such as computers, phone, and scanner

Contacts:

This position has regular contact with Virginia Retirement System (VRS) personnel, Chesterfield County Public Schools (CCPS) employees, and CCPS retirees.

Work Direction/Supervision:  

This position does not supervise or provide work direction to others.

Decision Making: 

Independent decision-making is used when concerns or questions come up that can be solved logically in the position. The Director’s approval is recommended when the concern or question is more complex.

Formal Policy-Setting Responsibilities:

This position has no formal policy-setting responsibilities, but may provide feedback to the Director of Compensation and Benefits on benefit policies and procedures, as requested.

Physical Demands:

The physical demands described here represent those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to lift, support, handle, or feel objects, tools, equipment, and/or controls; to reach with hands and arms; to handle paper files and records; and to talk and hear. The employee is occasionally required to stand, walk, stoop, or kneel. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus. 

Work Environment:

While performing the duties of this job, the employee works in an office environment. The noise level is typically quiet to moderate.

Knowledge/Skills/Abilities: 

• Knowledge of, or willingness to learn, HR policies and procedures, including FMLA, ADA, and VRS procedures 

• Demonstrated ability to communicate effectively, both orally and in writing, in a tactful and confidential manner in stressful circumstances to all levels of personnel

• Demonstrated ability to maintain confidentiality of member data

Bachelor’s Degree in a related field, or any combination of education and work experience sufficient to demonstrate the required knowledge, skills, and abilities  

Preferred: Professional-level and progressively responsible benefit administration, or HR experience in a setting of related scope and complexity to a school division or similar environment;  Proficiency in the Google Suite of software

Applicants considered for employment must successfully complete the following background investigations/tests:

• Federal Bureau of Investigation (FBI) Criminal History Investigation

• State Police Criminal History Investigation

• Child Protective Services (CPS) Investigation

• Tuberculosis Screening/Test

Compensation

Benefits

Chesterfield County Public Schools offers a wide variety of benefits to employees.  Benefit offerings may differ based upon full-time and part-time employee status.

Chesterfield County Public Schools assures Equal Employment Opportunities for employees as required by Federal and State Orders and Laws.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential tasks. This job description is intended to accurately reflect the position activities and requirements.  However, administration reserves the right to modify, add, or remove duties and assign other duties as necessary.  It is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills, or working conditions associated with the position and does not imply an employment contract.