Benefits Specialist, HR

Posted 7 Hours Ago
Be an Early Applicant
28210, Charlotte, NC, USA
In-Office
Senior level
Other • Social Impact • Hospitality
The Role
Administer and manage employee benefits (health, dental, life, disability, 403b), serve as primary benefits contact, coordinate open enrollment and communications, support leave administration (FMLA), maintain records and compliance, assist onboarding and HR initiatives, and collaborate with vendors to resolve employee benefits issues.
Summary Generated by Built In

You are a professional, career-minded, caring individual—and that is exactly why you should work in a community that cares for you too.

Every role within our organization is designed to foster a culture that respects and values the skills you bring and the meaningful work you do. We are committed to helping our residents maintain an active lifestyle with dignity, privacy, and peace of mind. Our team members create a retirement living experience centered on community, compassion, and collaboration. We invite you to join our family of dedicated senior care professionals.

The Benefits Specialist, HR Generalist plays a key role in supporting our team members by administering and managing employee benefits programs while contributing to core HR operations. This position ensures a positive employee experience by providing benefits education, supporting compliance, and assisting with HR initiatives aligned with our mission to deliver exceptional care to residents and team members.

Essential Functions / Duties and Responsibilities:

  • Administer and manage employee benefits programs, including health, dental, life, disability, and retirement (403b), ensuring accuracy and compliance

  • Serve as the primary point of contact for team members regarding benefits questions, enrollment, and issue resolution

  • Coordinate open enrollment processes, benefits communications, and employee education initiatives

  • Contribute to maintaining relationships with benefits vendors and assist with audits, reporting, and plan administration

  • Support leave of absence administration, including FMLA and other applicable programs

  • Maintain team member records and ensure compliance with organizational policies and regulatory requirements

  • Assist with onboarding and new team member orientation, including benefits enrollment

  • Support employee relations, recognition programs, and HR initiatives that enhance engagement and retention

  • Collaborate with team members to ensure consistent application of HR policies and procedures

  • Assist with recruitment activities, as needed

Our Full-Time Benefits Include:

  • Competitive pay

  • Up to 6% match on our 403(b) retirement plan

  • Medical

  • Dental, Life, Short-Term and Long-Term Disability

  • Lower out-of-pocket medical costs

  • Employee Assistance Program

  • Onsite employee meal benefit

  • Sharonview Federal Credit Union access

  • Onsite fitness center, consignment shop, and pharmacy

  • Bi-weekly pay with direct deposit

  • Free parking

  • Offsite and onsite annual events

  • Service award program beginning at 5 years of service

Qualifications

Required Qualifications:

  • Bachelor’s degree in human resources or related field OR equivalent combination of education and experience AND 5+ years of experience in Human Resources with a focus on benefits administration

  • Working knowledge of employee benefits programs (medical, dental, life, disability, retirement plans such as 403(b))

  • Basic understanding of HR laws and regulations (FMLA, ACA, HIPAA, COBRA, ERISA)

  • Strong organizational skills with attention to detail and ability to manage confidential information

  • Effective communication skills, both written and verbal, with the ability to explain benefits clearly to employees

  • Proficiency in Microsoft Office (Word, Excel, Outlook) and HRIS systems

  • Ability to manage multiple priorities and meet deadlines in a fast-paced environment

Desired Qualifications:

  • 5 - 10 years of experience in benefits administration

  • Experience in healthcare, senior living, nonprofit, or 403(b) plan environments

  • Hands-on experience managing open enrollment and working with benefits vendors and brokers

  • Familiarity with leave of absence administration, including FMLA and ADA coordination

  • Experience with Paycom

  • Professional certification such as SHRM-CP or PHR (or progress toward certification)

  • Strong problem-solving skills and ability to handle employee concerns with empathy and professionalism

  • Experience supporting employee engagement or wellness initiatives

Skills Required

  • Bachelor's degree in human resources or related field OR equivalent combination of education and experience AND 5+ years of experience in Human Resources with a focus on benefits administration
  • Working knowledge of employee benefits programs (medical, dental, life, disability, retirement plans such as 403(b))
  • Basic understanding of HR laws and regulations (FMLA, ACA, HIPAA, COBRA, ERISA)
  • Strong organizational skills with attention to detail and ability to manage confidential information
  • Effective communication skills, both written and verbal, with the ability to explain benefits clearly to employees
  • Proficiency in Microsoft Office (Word, Excel, Outlook) and HRIS systems
  • Ability to manage multiple priorities and meet deadlines in a fast-paced environment
  • 5 - 10 years of experience in benefits administration
  • Experience in healthcare, senior living, nonprofit, or 403(b) plan environments
  • Hands-on experience managing open enrollment and working with benefits vendors and brokers
  • Familiarity with leave of absence administration, including FMLA and ADA coordination
  • Experience with Paycom
  • Professional certification such as SHRM-CP or PHR (or progress toward certification)
  • Experience supporting employee engagement or wellness initiatives
  • Strong problem-solving skills and ability to handle employee concerns with empathy and professionalism
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
350 Employees
Year Founded: 1984

What We Do

Southminster, Inc. is a non-profit, charitable lifeplan community and continuing care retirement community (CCRC) located in Charlotte, North Carolina. Established in 1984, it provides innovative living solutions for seniors across a full continuum of care, including independent living, assisted living, and skilled nursing. Its mission is to embrace community, caring, and collaboration to enrich the lives of seniors, fostering dignity, privacy, and peace of mind.

Similar Jobs

Shield AI Logo Shield AI

Senior SysAdmin (R5378)

Aerospace • Artificial Intelligence • Machine Learning • Robotics • Software
In-Office or Remote
3 Locations
97K-140K Annually
Hybrid
Charlotte, NC, USA
205000 Employees
Hybrid
Monroe, NC, USA
205000 Employees

Wells Fargo Logo Wells Fargo

Consultant

Fintech • Financial Services
Hybrid
Charlotte, NC, USA
205000 Employees

Similar Companies Hiring

Playground (tryplayground.com) Thumbnail
Kids + Family • Payments • Social Impact • Software
New York City, New York
60 Employees
PRIMA Thumbnail
Travel • Software • Marketing Tech • Hospitality • eCommerce
US
15 Employees
Fairly Even Thumbnail
Hardware • Robotics • Sales • Software • Hospitality
New York, NY
30 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account