Benefits Partner - Americas

Posted Yesterday
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Austin, TX, USA
Hybrid
Senior level
Fintech • Mobile • Payments • Software • Financial Services
Wise is one of the fastest growing fintechs in the world and we’re on a mission to make money without borders a new norm
The Role
Lead design and delivery of benefits across the Americas, managing health, risk, retirement and flexible benefits. Build data flows with People Ops and Payroll, manage vendors and renewals, benchmark market trends, ensure local compliance, and drive benefits communication, education, and cross-functional alignment to support talent and budget goals.
Summary Generated by Built In
Company Description

Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.

More about our mission and what we offer.

Job Description

At Wise, we’re building a world without borders, and that mission starts with our people. We are looking for an Americas Benefits Manager to join our Total Rewards Center of Excellence (COE).

In this role, you won’t just be "administering" plans; you’ll be a key architect in executing our Global Benefits strategy across a diverse and fast-growing region. You will ensure that Wise’s employee benefits are not only compliant and competitive but world-class; attracting, retaining, engaging, and recognizing the right people to fuel our global mission.

You will operate with a global mindset, navigating ambiguity and making decisions that balance specific regional needs with our broader Total Rewards philosophy.

Key Responsibilities:

  • Own the Americas Benefits Ecosystem: Support the development, implementation, and expansion of health, risk, retirement, and flexible benefits programs across the region.

  • Drive Operational Evolution: Design and maintain end-to-end data flows between Rewards, People Ops, and Payroll to ensure seamless process mapping and accuracy.

  • Vendor & Partner Management: Partner with global brokers, pension consultants, flexible benefits administrators and local vendors to manage renewals, pricing, and contracts—proactively troubleshooting issues before they impact the Wiser experience.

  • Data-Driven Benchmarking: Conduct regular analysis of market trends and claims utilization to ensure our packages remain competitive and financially sustainable.

  • Compliance & Governance: Ensure all programs comply with local regulations and Wise’s global policies, staying ahead of legislative changes that impact our offerings.

  • Communication & Education: Work with Internal Comms to deliver education plans that empower Wisers to maximize the value of their benefits.

  • Cross-Functional Collaboration: Partner closely with People Partners, People Operations teams, Payroll, and Finance to align benefits with talent goals and budget management.

Qualifications

About You

  • Experienced Benefits Professional: You have a proven track record managing international insured benefits (Healthcare, Risk, Retirement, Flex) within a fast-paced environment.

  • Solutions-Focused & Agile: You thrive in evolving situations and are comfortable driving key benefits initiatives.

  • Data-Driven: You are proficient in using data, facts, and insights to evaluate program effectiveness and inform your approach.

  • Collaborative & Globally Aware: You are skilled at building relationships across geographies, influencing without hierarchy, and balancing local needs with global impact.

  • Customer-Driven: You are always thinking about how to automate and improve the Wiser experience, working more impactful and smarter, not harder.

  • Resilient Change Agent: You are motivated to challenge the status quo and support organizational growth with pragmatism and steadiness.

Additional Information

Extra skills we’d love:

  • Financial / Tech Services Experience: Deep insight into the commercial landscape of the fintech or finance world.

  • Consulting Background: Experience in a consulting environment is a plus but not a requirement.

  • Compliance Focus: Knowledge of ERISA, COBRA, HIPAA, FMLA, and the Affordable Care Act (ACA).

For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

Skills Required

  • Proven track record managing international insured benefits (Healthcare, Risk, Retirement, Flexible benefits).
  • Design and maintain end-to-end data flows between Rewards, People Ops, and Payroll to ensure accurate process mapping.
  • Vendor and partner management experience with brokers, pension consultants, benefits administrators, and local vendors.
  • Conduct data-driven benchmarking and analysis of market trends and claims utilization to inform benefits strategy.
  • Ensure compliance with local regulations and company global policies across the Americas.
  • Experience creating communications and education plans to increase employee benefits understanding and engagement.
  • Cross-functional collaboration with People Partners, People Operations, Payroll, and Finance for alignment and budget management.
  • Ability to operate in a fast-paced, ambiguous environment and drive benefits initiatives with agility and resilience.
  • Financial or tech/fintech services experience.
  • Consulting background (preferred).
  • Knowledge of ERISA, COBRA, HIPAA, FMLA, and the Affordable Care Act (ACA).

What the Team is Saying

Surendra
Smrithi
Pavan
Jennifer
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Lauren

Wise Compensation & Benefits Highlights

  • Leave & Time Off Breadth Global minimum of 33 paid days off (36 in U.S. hubs) plus a 6‑week paid sabbatical every four years and extras like volunteer or “Me” days indicate substantial time‑off depth.
  • Parental & Family Support A global minimum of 18 weeks fully paid parental leave for birth or adoption after one year, along with adoption and fertility support, underscores robust family support.
  • Flexible Benefits Work‑from‑anywhere up to 90 days per year after six months and flexible working principles provide notable geographic mobility and scheduling latitude.

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The Company
9,000 Employees
Year Founded: 2011

What We Do

Wise is a global technology company, building the best way to move and manage the world's money. With Wise Account and Wise Business, people and businesses can hold 40 currencies, move money between countries and spend money abroad. Large companies and banks use Wise technology too; an entirely new network for the world's money. Launched in 2011, Wise is one of the world’s fastest growing, profitable tech companies. In fiscal year 2025, Wise supported around 15.6 million people and businesses, processing over $185 billion in cross-border transactions and saving customers around $2.6 billion.

Why Work With Us

We’re truly global in who we are, how we work, and how we build. Everything we do is centred around creating a world of money that’s fast, easy, fair. And open to all. Everyone who works here owns a piece of Wise, from the work they do, to the stock they hold.

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Wise Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We expect new joiners in the office most days to build connections and learn from colleagues for their first six months. After that, most Wisers split their working week between the office and home, typically coming in at least 12 times a month.

Typical time on-site: Flexible
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