Job Summary
The Benefits Manager - North America is responsible for leading the design, development, and delivery of the benefits strategy to support the attraction, retention, and engagement of employees in North America, specifically in the United States and Canada. This role involves evaluating, developing, implementing, and administering cost-effective benefits programs, including health and welfare, retirement, time off, and work/life programs. The Benefits Manager - North America also plays a crucial role in educating North America employees about Workiva's benefit offerings and ensuring ongoing legal compliance. Additionally, this position is accountable for overseeing the financial aspects of Workiva's benefit programs in North America.
What You’ll Do
Oversees all aspects of designing and administering benefit programs in North America, encompassing health, retirement, life, disability, time off, wellbeing, and accommodation requests
Manages annual renewals in North America, including ownership of U.S. open enrollment (OE), planning and executing OE processes in Workday, recommending benefit enhancements and cost-sharing adjustments to leadership, and coordinating employee communications
Ensures compliance with state and federal leave laws by managing all types of leave of absence in North America
Processes accommodation requests for disabilities, applying federal and state laws accordingly
Handles compliance requirements such as ERISA, FMLA, COBRA, HIPAA, ADA, Form 5500 filings, SAR filings, RxDC filing, 1095/1094 form creation, Workers Compensation, OSHA, nondiscrimination testing, and audits
Reviews and enhances current benefit offerings for competitiveness, cost-effectiveness, and alignment with industry standards
Ensures fairness, inclusivity, effectiveness, and compliance in benefit programs.
Collaborates with Finance and Total Rewards team leaders to assess the financial impact of program changes and prepares cost and contribution scenarios
Develops and executes communication strategies to effectively promote and educate employees, candidates, and family members about benefit offerings
Engages with external vendors, brokers, and consultants to negotiate contracts, monitor performance, and optimize benefit investments
Prepares presentations for Executive Benefits Committee meetings
What You’ll NeedEducation
Bachelor’s degree or equivalent combination of education and experience
Experience
6+ years of experience in employee benefits administration
Project management experience in a business setting required
Proficiency with Human Resources Information System (HRIS) required, Workday experience preferred
Preferred Qualifications:
Comprehensive understanding of benefits, leave, and accommodation regulations in North America, specifically United States and Canada
Proven experience managing benefits programs across multiple countries and locations.
Demonstrated experience resolving complex benefit and leave-related issues
Proficiency in navigating self-funded group insurance plans, including plan documents and summary plan descriptions
Demonstrated ability to exercise discretion and apply independent judgment in accordance with laws, regulations, policies, administrative rules, and procedures
Detail-oriented with exceptional organizational, analytical, and reporting skills
Excellent interpersonal skills; proficient at developing relationships with employees and all levels of management with demonstrated ability to be a trusted resource
Drives collaboration with the ability to bring together stakeholders to develop effective solutions
Capable of managing concurrent assignments with varying priorities and deadlines
Working Conditions and Physical Requirements
Travel- less than 15%
Reliable internet access for any period of time working remotely, not in a Workiva office.
How You’ll Be Rewarded
Salary range in the US: $101,000.00 - $172,000.00
A discretionary bonus typically paid annually
Restricted Stock Units granted at time of hire
401(k) match and comprehensive employee benefits package
The salary range represents the low and high end of the salary range for this job in the US. Minimums and maximums may vary based on location. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and other relevant factors.
Where You’ll Work
Our values drive how we work and who we hire. You will see these values ingrained in how we support our customers, work with team members, build our products and in the work environment we’ve created.
We believe our people are our greatest asset, and our unique culture gives employees the opportunity to make an impact everyday. We give our employees the freedom and resources they need—backed by our culture of collaboration and diverse thought—to continue innovating and breaking new ground. We hire talented people with a wide range of skills and experiences who are eager to tackle some of today’s most challenging problems.
At Workiva, you’ll enjoy
Fantastic Benefits: With coverage starting day one, choose from competitive health, dental, and vision plans on the largest physician networks available.
Casual Dress: Workiva has a casual work environment, most people wear jeans to the office.
Involvement: Ability to participate in Business Employee Resource Groups (Black, Hispanic, Asian, Women, Rainbow (LGBTQIA+), Veterans, Disabilities), Volunteering, Company wide celebrations, and more
Work-life Balance: We have competitive PTO, VTO and Parental Leave. We encourage employees to spend time enjoying life outside of work.
Learn more about life at Workiva: https://www.linkedin.com/company/workiva/
Learn more about benefits: https://www.workiva.com/careers/benefits
Workiva is an Equal Employment Opportunity and Affirmative Action Employer. We believe that great minds think differently. We value diversity of backgrounds, beliefs, and interests, and we recognize diversity as an important source of intellectual thought, varied perspective, and innovation. Employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression genetic information, marital status, citizenship status or any other protected characteristic. We strongly encourage and welcome people from historically marginalized groups to apply.
Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email [email protected].
Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles, ensuring adherence to company policies and regulatory standards.
Workiva supports employees in working where they work best - either from an office or remotely from any location within their country of employment.
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