Classification Title: Benefits Coordinator
Salary: $59,536.00 Annually
Department: The Office of Human Resources
Pay Grade: ADM2
Reports To: Senior Benefits Specialist
FLSA Status: Exempt
Unit: Administrative
Opening Date: 7/17/2026
Closing Date: 7/23/2026 11:59 p.m.
GENERAL STATEMENT OF JOB
The Benefits Coordinator supports the Office of Human Resources by helping administer the College’s benefits programs for all faculty and staff.
SPECIFIC DUTIES AND RESPONSIBILITIES
Essential Functions:
- Processes all benefits enrollment transactions for all College employees, including but not limited to, medical, prescription, dental, pension/retirement, FSA, life insurance, and other benefit plans. Reviews backup documentation and key benefit enrollments, terminations, and changes in multiple databases.
- Reviews and utilizes documentation, such as benefit plan documents, College policies and procedures, employee handbooks, and collective bargaining agreements to ensure benefits transactions are recorded accurately.
- Manages various benefits-related transactions in the NJ Division of Pensions & Benefits EPIC pension system for Certifying Officer review and approval.
- Serves as the primary point of contact for employees on all benefits-related inquiries and questions with the support of the immediate supervisor for guidance and escalation of complex issues.
- Coordinates the onboarding and separation of employee benefits, including meetings with employees to explain benefits options, eligibility, contributions, etc.
- Serves as liaison with the Payroll Department on employee contributions for benefits elections/open enrollment changes; life event actions, etc.
- Collaborates with insurance carriers and healthcare administrators on medical and prescription plan administration. Also, is liaison with College’s insurance broker on dental plan administration.
- Assists with updating HR department’s webpages, forms, and other documentation as they relate specifically to employee benefits.
- Manages all DCRP NJ State Pension tracking and enrollment/termination actions.
- Serves as liaison with our ALERUS vendor on all COBRA enrollments and related employee concerns.
- Collaborates with the Senior Benefits Specialist on the department’s Open Enrollments, including drafting communications and scheduling on-campus benefits carrier visits.
- Processes all employee tuition reimbursement and employee tuition waiver request forms and communicates approval and/or denial to employees, maintains request forms in a tickler file for course completion and final processing actions.
- Processes all employee eyeglass/hearing aids reimbursements and membership dues reimbursements.
- Processes retiree supplemental Medigap health insurance premium fast pay forms for reimbursements.
- Assists with general operational tasks for the department as needed.
- Performs other duties as assigned.
MINIMUM QUALIFICATIONS
- Associate Degree;
- Two (2) years of human resources experience with strong responsibilities related to employee benefits administration; and
- Excellent written, verbal, and interpersonal communication skills.
PREFERRED QUALIFICATIONS
- Bachelor’s Degree;
- Experience working with the State of New Jersey benefits system or knowledge of NJ State benefits
- Knowledge of ADP Workforce Now;
- Knowledge of federal, state, and local employment laws, and compliance topics;
- Excellent customer service, written, verbal, and interpersonal skills;
- CEBS, PHR, SPHR, or SHRM certification; and
- Experience working in a Human Resources area in higher education.
PHYSICAL REQUIREMENTS
The work is light work which requires exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force to move objects. Additionally, the following physical abilities are required:
- Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discrimination in sound.
- Hearing 2: Ability to receive detailed information through oral communication, and to make the discrimination in sound.
- Mental Acuity: Ability to make rational decisions through sound logic and deductive processes.
- Speaking: Expressing or exchanging ideas by means of the spoken word including the ability to convey detailed or important spoken instructions to other workers accurately and concisely.
- Talking: Expressing or exchanging ideas by means of the spoken word including those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
- Visual Acuity: Have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; and/or extensive reading.
SUPPLEMENTAL INFORMATION
SCHEDULE: Full-time, twelve (12)-month position
Monday - Friday, 8:30 a.m. to 4:30 p.m.
RETIREMENT: Pension Eligible
NJ First Act
Any Middlesex College employee hired after September 1, 2011 will have to meet the New Jersey residency law requirement.
Equal Opportunity Employer
Middlesex College is an equal opportunity employer and prohibits discrimination on the basis of race, creed, color, national origin, ancestry, age, gender, marital status, familial status, religion, affectional or sexual orientation, atypical hereditary cellular or blood trait, genetic information, liability for service in the armed forces of the United States, or disability.
Affirmative Action and Compliance Statement
Middlesex College is firmly committed to a policy of Equal Opportunity and Affirmative Action. The College will implement this policy to assure that the educational programs, activities, services, benefits and employment opportunities offered by the College are available to all persons regardless of sex, race, creed, national origin, ancestry, nationality, color, marital status, civil union or domestic partnership status, affectional or sexual orientation, gender identity, age, handicap (and/or disability), service in the armed forces, atypical hereditary cellular or blood trait, genetic information, refusal to submit to genetic tests, or refusal to make available results of genetic tests, in accordance with State and Federal laws. All employees and students are expected to accept these principles and to reflect their spirit in everyday relationships with fellow employees and students. Inquiries regarding compliance may be directed to the Affirmative Action Officer, Middlesex College, Chambers Hall, 2600 Woodbridge Avenue, Edison, New Jersey 08818-3050.
Skills Required
- Associate Degree
- Two (2) years of human resources experience with strong responsibilities related to employee benefits administration
- Excellent written, verbal, and interpersonal communication skills
- Bachelor's Degree
- Experience working with the State of New Jersey benefits system or knowledge of NJ State benefits
- Knowledge of ADP Workforce Now
- Knowledge of federal, state, and local employment laws, and compliance topics
- CEBS, PHR, SPHR, or SHRM certification
- Experience working in a Human Resources area in higher education
- Excellent customer service skills
What We Do
Our Vision: Middlesex College puts learning first and measures its success only by the success of its students. All members of the College community contribute to student success. Our Mission: The mission of Middlesex College is to provide access to an affordable, quality education for diverse students and to promote lifelong learning opportunities to strengthen the economic, social and cultural life of the community. Our Core Values: Excellence * Value * Integrity Lifelong Learning * Diversity * Collaboration
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