Benefits Coordinator 1 handles the day-to-day administration of an organization's employee benefits programs. Serve as the primary point of contact for employees navigating their coverage and act as the operational bridge between Human Resources, internal payroll, and external insurance vendors. Providing strong customer service. Must be able to work on-site in our Corporate Miramar, FL office.
All duties and responsibilities are to be performed in accordance with VITAS Healthcare Corporation’s policies, procedures, guidelines, contractual commitments and governmental regulations.
· Act as the primary point of contact for employee questions regarding benefit packages, eligibility, and coverage.
· Coordinate annual open enrollment periods, and process qualifying life events (e.g., marriage, birth of a child) throughout the year.
· Maintains relationship with different programs to follow up on missing or incomplete enrollment paperwork. i.e. SS#, DOB, birth or marriage certificates.
· Assists in preparing materials for the benefits website and in disseminating benefit information to employees.
· Ensure that BMs and HR field employees are updated of any benefits developments thorough team chat, meetings, emails, or any mode of communication necessary
· Collaborate with insurance brokers, third-party administrators, and to resolve claims issues and manage invoices.
· Update and maintain employee benefits data within the HRIS (Human Resources Information System)
· Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Experience:
· One to three years related experience and/or training; or equivalent combination of education and experience.
· Proficiency with HRIS platforms (e.g., Oracle) and strong data management skills, particularly with Microsoft Excel.
· Ability to maintain confidentiality while interacting with managers and employees at all levels of the organization.
· Advanced knowledge of a variety software packages such as Excel, Word and PowerPoint.
Education:
Minimum high school diploma or equivalency required.
Certification & Licensure:
None required for this position.
Reasonable Accommodations:
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
About Us
VITAS® Healthcare is the nation’s leading provider of end-of-life care, and has the resources and expertise to support your personal and professional growth. As a member of the VITAS team, you’ll find fulfillment working for a people-focused organization dedicated to making a difference in the lives of others. You will be more than just an employee: You will be counted on as an expert in your field, and as a valued team member whose efforts are respected and vital to our hospice mission.
All VITAS employees commit to fulfilling their duties and responsibilities with the highest regard for professionalism, collaboration and teamwork, and an eye focused constantly on growth and improvement. We serve with commitment and compassion, and position ourselves for the future by embracing, innovating, and leading change. If you are that person, make your voice heard—find your purpose at VITAS today.
Benefits Include:
- Competitive compensation
- Health, dental, vision, life and disability insurance
- Pre-tax healthcare and dependent care flexible spending accounts
- Life insurance
- 401(k) plan with numerous investment options and generous company match
- Cancer and/or critical illness benefit
- Tuition Reimbursement
- Paid Time Off
- Employee Assistance Program
- Legal Insurance
- Roadside Assistance
- Affinity Program
Many of our positions offer the opportunity to work day or night shifts, weekdays or weekends.
Choose a Career with VITAS
Skills Required
- One to three years related experience and/or training or equivalent combination of education and experience
- Proficiency with HRIS platforms (e.g., Oracle)
- Strong data management skills, particularly with Microsoft Excel
- Advanced knowledge of Microsoft Excel, Word, and PowerPoint
- Ability to maintain confidentiality when interacting with managers and employees at all levels
- Minimum high school diploma or equivalency
- Must be able to work on-site in Corporate Miramar, FL office
What We Do
VITAS can help patients and their families seeking hospice and palliative care in the face of terminal illness. For more information about our end of life services, visit VITAS.com or call 866.500.4352.





