Benefits Analyst

The Office of Human Resources (OHR) provides essential services and support to the 13,000 employees and more than 40 agencies that make up the City and County of Denver. OHR touches every City department and supports every employee, from the moment they file a job application, to the day they retire, and everything in between.

We value diversity of ethnicity, race, socioeconomic status, sexual identity, gender, religion, language, ability, and experience and exemplify this through the makeup of our team at all levels. You'll be right at home here if you cultivate strong relationships and push yourself, your work, and the people around you to the next level.

The City and County of Denver offers a competitive salary commensurate with education and experience. The salary range for this position is $63,679.00 - $84,375.00/year, based on experience and education.  We also offer generous benefits for full-time employees which include but are not limited to:

• A guaranteed life-long monthly pension, once vested after 5 years of service
• 457B Retirement Plan
• 140 hours of PTO earned within first year + 13 paid holidays, 1 personal holiday, 1 Wellness Day and 1 volunteer day per year
• Competitive medical, dental and vision plans effective within 1 month of start date

The Office of Human Resources within the City and County of Denver utilizes a hybrid model workplace that balances the responsibilities of public service with the benefits of a flexible work environment. Employees work where needed, at a city site and/or in the field three days a week and telecommute remotely at a designated workplace within the State of Colorado the remaining days. The mandatory in office day is Monday, and core business hours are between 9:00 am and 4:00 pm.

The Office of Human Resources (OHR) is seeking a customer-service focused Benefits Analyst to join our team.

The Benefits Analyst is responsible for all benefit administration functions for the employee population within the City and County of Denver. Denver currently offers a generous benefit package to over 13,000 employees and their 20,000 dependents. In this position, you would join a team of four other Benefit Analysts and two Wellness Program Analysts. This is a great opportunity for someone interested in starting or growing their career in benefits administration.

• Answers employee inquiries about all the City of Denver’s benefits, including, medical, dental, vision, health savings accounts, flexible spending accounts, life insurance, disability plans, transit pass and other supplemental plans
• Monitors and processes employee-initiated benefit election changes in Workday (the City’s HRIS system); follows internal procedures and applicable state and federal laws before approving changes
• Establish recurring, frequent benefit orientation sessions, both virtually and on-site at various City locations to educate employees on benefit information.
• Establishes and maintains effective working relationships with multiple benefit plan vendors and serves as a liaison between employees and providers concerning non-routine questions; resolves problems and misunderstandings, enters emergency enrollment changes, and coordinates the required flow of information and documentation
• Scans and files documentation for records

In addition to the daily responsibilities, our Benefits Analyst assumes the following non-routine duties:

• Assists with monthly billings to employees and reconciles accounts
• Schedules, plans, and assists with the annual open enrollment fairs
• Weekly reconciliation of vendor discrepancy reports
• Various Workday system audits
• Management of the alternative transit pass program

Our ideal candidate will possess some or all of the following skills and characteristics:

• Customer focused; willing to assist employees via email, phone, and in-person when necessary
• Ability to work efficiently through frequent interruptions
• Thrives in a team environment; ability to navigate frequent overlap of duties with the other staff members
• Availability to work in hybrid work environment efficiently and effectively. Monday – Friday 8:00 AM - 5:00 PM
• Proficiency in Microsoft Office. Experience in Workday, and vendor website portals a plus
• Willingness to expand knowledge of benefit administration through continuous education opportunities coordinated by the department

• Education requirement: Bachelor's Degree in Business Administration, Human Resources, or a related field.
• Experience Requirement: Two (2) years of experience in a benefits, or human resources environment.
• Education/Experience Equivalency: One (1) year of the appropriate type and level of experience may be substituted for each required year of post-high school education.
• Additional appropriate education may be substituted for each year of the minimum experience requirements.
• License/Certification Requirement: None

This posting is expected to stay open until July 14th. Please submit your application as soon as possible and no later than July 14th at 11:59 p.m. MST.

Job Profile

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The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law. 

It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please contact [email protected] with three business days’ notice.

Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.

For information about right to work, click here for English or here for Spanish.