What You'll Do:
- Provide first-line support for global employee benefits enquiries and enrollment processes, including annual open enrollment in the US.
- Collaborate with HR Ops and Payroll to streamline processes, reconcile benefits data, and reduce errors in payroll and invoicing.
- Enhance employee experience through clear self-service content and support for family leave program rollouts across EMEA and APAC.
- Maintain compliance and accuracy by auditing benefit programs and managing vendor relationships, including offboarding support.
- Identify and implement scalable solutions to close operational gaps and ensure consistency across global benefits administration.
What You Will Bring to Coupa:
- Strong communication skills and ability to engage effectively with employees, vendors, and internal teams across regions.
- Highly organized and adaptable, with proven ability to prioritize in a fast-paced, dynamic environment.
- A proactive, customer-first mindset and a clear focus on improving employee experience and operational efficiency.
- Team-oriented with the ability to work both independently and collaboratively while managing competing priorities.
- High levels of integrity, professionalism, and a continuous improvement mentality.
What the Team is Saying
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What We Do
Coupa is a global technology company that helps businesses run smarter by connecting all the ways they spend money — from procurement and expenses to payments and supply chain decisions — in one intelligent platform. In simple terms, Coupa gives organizations the visibility and control they need to make better financial choices, reduce waste, and drive real impact. It’s where technology meets purpose: helping companies manage their resources more responsibly while creating a positive ripple across their people, partners, and the planet.
Why Work With Us
At Coupa, we prioritize an inclusive and empathetic workplace where every voice is valued. Our teams are proactive and accountable, ensuring we collaborate effectively to achieve our goals. The foundation of our culture rests on our people; we believe in fostering an environment that encourages innovation and curiosity.
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Employees work remotely.
Our virtual-first approach is intentional. It gives you the freedom to do your best work in a space that supports focus, balance, and creativity, while staying connected to a global team of changemakers who are redefining the future of business spend
