Benefits Administrator

Posted Yesterday
Be an Early Applicant
Chennai, Tamil Nadu, IND
In-Office
Senior level
Fintech
The Role
Support administration and delivery of employee benefits and wellbeing programs. Process enrollments, changes, and terminations; respond to employee and HR inquiries; maintain records and documentation; liaise with vendors; support renewals, annual enrollment, reporting, compliance, communications, and process improvement initiatives.
Summary Generated by Built In

At U.S. Bancorp India, we’re on a journey to do our best. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bancorp India gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

Role Purpose
The Benefits Administrator is responsible for supporting the administration and delivery of employee benefits and wellbeing programs. The role acts as a key contact for employees, HR teams, payroll teams, and external vendors, ensuring benefits are administered accurately, efficiently, and in compliance with company policies and local requirements.

Key Responsibilities

  • Administer employee benefit plans, including retirement, insurance, wellbeing, and leave programs.

  • Process enrolments, changes, and terminations accurately and within agreed service levels.

  • Act as the first point of contact for employee and HR benefits enquiries, escalating complex issues as required.

  • Support benefits renewals, annual enrolment activities, and day-to-day vendor administration.

  • Maintain benefits documentation, procedures, and employee-facing materials.

  • Respond to employee queries relating to benefit plans and wellbeing initiatives.

  • Support employee communications, awareness campaigns, and benefits education sessions.

  • Maintain benefits records and support data integrity, audits, reporting, and compliance activities.

  • Liaise with benefit providers and support purchase order and invoice administration.

  • Support benefits and wellbeing projects and identify opportunities for process improvement.

Skills and Experience Required

  • 5 years of experience in Benefits Administration, HR Administration, Payroll, or related HR functions.

  • Experience supporting employee benefits program is desirable.

  • Strong attention to detail and accuracy.

  • Good analytical and problem-solving skills.

  • Intermediate Microsoft Excel and Microsoft Office skills.

  • Strong customer service and communication skills.

  • Ability to manage multiple priorities and work collaboratively with stakeholders.

  • Experience with Workday, ServiceNow, or similar HR systems would be beneficial.

Key Characteristics

  • Customer focused

  • Organized and detail oriented

  • Collaborative team player

  • Ownership and accountability

  • Continuous improvement mindset. 

#LI-DNI 

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Posting may be closed earlier due to high volume of applicants.

This is an U.S. Bancorp India posting. U.S. Bancorp India is a part of the U.S. Bank family.

Skills Required

  • 5 years of experience in Benefits Administration, HR Administration, Payroll, or related HR functions
  • Experience supporting employee benefits programs
  • Strong attention to detail and accuracy
  • Good analytical and problem-solving skills
  • Intermediate Microsoft Excel and Microsoft Office skills
  • Strong customer service and communication skills
  • Ability to manage multiple priorities and work collaboratively with stakeholders
  • Experience with Workday, ServiceNow, or similar HR systems

US Bank Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about US Bank and has not been reviewed or approved by US Bank.

  • Retirement Support The package pairs a pension with a matched 401(k), strengthening long‑term financial security. Retirement programs and other financial safeguards are presented as comprehensive.
  • Leave & Time Off Breadth Paid vacation, sick time, numerous holidays, and dedicated volunteer hours provide meaningful time away. Additional time off with tenure and options to expand PTO bolster flexibility.
  • Healthcare Strength Medical, dental, and vision coverage with HSA/FSA options and wellness resources are described as robust. Health insurance is characterized as top‑notch in multiple descriptions.

US Bank Insights

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The Company
HQ: Minneapolis, MN

What We Do

We believe in putting people first, and our dedication to making ethical decisions and doing the right thing is at the heart of what we do. We're proud to be named by Ethisphere as a 2018 World's Most Ethical Company.

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