Benefit Verification Specialist

Posted Yesterday
Be an Early Applicant
Birmingham, AL, USA
In-Office
20-22 Hourly
Entry level
Healthtech
The Role
Verifies prospective clients’ insurance eligibility and benefits, including deductibles, copays, coinsurance, out-of-pocket limits, and authorization requirements. Accurately documents coverage in company systems, communicates financial responsibility to internal teams, maintains HIPAA compliance and confidentiality, and collaborates with patients, families, insurers, and coworkers. Requires reliable attendance, transportation, a valid driver’s license, background-check clearance, and travel as needed.
Summary Generated by Built In

Bradford Health Services provides addiction treatment programs, resources, and community for every aspect of recovery. Through our premier drug and alcohol rehab facilities across the Southeast, we provide affordable, evidence-based addiction treatment with proven outcomes at every level of care. We’re guided by unity and dedicated to meeting and treating every patient right where they are.

We are seeking a Benefits Verification Specialist to add to our team! Benefits Verification Specialists are responsible for verifying potential client insurance benefits and communicating coverage details to internal teams.


Responsibilities

  • Verify potential client insurance eligibility and benefits
  • Contact insurance companies to confirm deductibles, copays, coinsurance, out-of-pocket maximums, and authorization requirements
  • Document insurance information accurately in company systems
  • Communicate financial responsibility to internal teams
  • Maintain HIPPA compliance and patient confidentiality 
  • Other duties as assigned


Education & Experience

  • High School diploma or equivalent required. College classes preferred
  • Demonstrate excellent communication (written and verbal) skills required
  • Comfortable working with the public


Other Requirements

  • If recovering two years of continuous, verifiable sobriety
  • Must be able to work in a constant state of alertness as to perform the job in a safe manner
  • Regular attendance; including conference calls and onsite meetings as necessary
  • Able to travel as needed
  • Must have reliable transportation
  • Able to work in a cooperative manner with coworkers, managers, potential patients, patients, and families
  • Pass a criminal background check
  • Maintain a valid driver’s license, personal automobile liability insurance, and a driving record permitting coverage under company’s automobile liability policy if necessary


At Bradford Health Services, we are committed to providing exceptional care to our patients while fostering a supportive and rewarding workplace for our employees. We believe that taking care of our team allows them to take better care of others, which is why we offer a comprehensive benefits package designed to support their well-being.


  • Medical Coverage – Three new BCBSAL medical plans with better rates, improved co-pays, and enhanced prescription benefits.

  • Expanded Coverage – Options for domestic partners and a wider network of in-network providers.

  • Mental Health Support – Improved access to services and a new Employee Assistance Program (EAP) featuring digital wellness tools like Cognitive Behavioral Therapy (CBT) modules and wellness coaching.

  • Voluntary Coverages – Pet insurance, home and auto insurance, family legal services, and more.

  • Student Loan Repayment – Available for nurses and therapists.

  • Retirement Benefits – 401(k) plan through Voya to help employees plan for the future.

  • Generous PTO – A robust paid time off policy to support work-life balance.

  • Voluntary Benefits for Part-Time Employees – Dental, vision, life, accident insurance, and telehealth options for those working 20 hours or more per week.


Sunday-Thursday 11:30am-8pm

Skills Required

  • High school diploma or equivalent
  • Excellent written and verbal communication skills
  • Ability to work comfortably with the public
  • Two years of continuous, verifiable sobriety if recovering
  • Regular attendance, including conference calls and onsite meetings as needed
  • Ability to travel as needed
  • Reliable transportation
  • Ability to work cooperatively with coworkers, managers, patients, and families
  • Ability to pass a criminal background check
  • Valid driver’s license, personal automobile liability insurance, and acceptable driving record
  • College coursework
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The Company
HQ: Birmingham, Alabama
884 Employees
Year Founded: 1977

What We Do

Bradford Health Services has been treating alcoholism and drug addiction for almost 50 years. Our proven evidence-based approach is effective and affordable. Our mission is to bring hope to our patients and their families and lead them on the path of recovery. Bradford’s complete continuum of care offers individualized and structured care, focusing on physical, emotional and spiritual well-being. Bradford treats patients from across the nation from our inpatient, residential, partial or intensive outpatient treatment programs. We have facilities across United States. Our services are individualized to meet patients at their need.

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