Benefits Support Specialist
Are you passionate about solving real business problems and helping people thrive in the #PeopleFirst Economy? Are you a life-long learner? Then ProLiant might be the place for you!
ProLiant is seeking a Benefits Support Specialist to join our team in.
We want individuals who…
- Truly care and are passionate about the work they do
- Want to see and feel success in themselves, their teams, and the employees they serve
- Aren’t afraid to solve real business problems for customers
- Want to be continually developed
- Who are proud to talk about the #Community they are a part of
- Who are #ProliantProud
But first, more about us!
ProLiant powers the #PeopleFirst Economy. We deliver fully integrated, cloud-based People Tools that simplify payroll and all HR processes while improving accuracy and ensuring full industry compliance for over 6,000 customers in multiple industries in all 50 states.
We believe that with the right HR technology in place, businesses can thrive in this ever-changing world. However, technology is not the answer alone. We arm you with an award-winning professional services team to solve your HR related business problems. We offer the highest quality personalized customer service possible.
We are in search of inspired people looking to do inspiring work. We are looking for individuals have a desire to work in one of the most dynamic sectors of technology - HR Tech.
Job Description:
The Benefits Support Specialist will act as the primary point of contact for an assigned base of clients, serving as their dedicated resource for benefit product support.
Job Responsibilities:
- Ensures the daily support of clients, answering questions regarding the benefit systems
- Resolve benefits questions for your clients using critical thinking and problem solving skills
- Subject matter expert in varying benefit systems (i.e. IHR, bswift, etc.) data needs, including initial data conversion, configuration, writing data maps, ongoing data processes and automated audit processes to verify and maintain data integrity end processes
- Provides support and consults clients on using the system, benefit best practices, and benefit plan compliance.
- Advises clients on how to process changes properly, especially in regards to integrations and EDI files
- Stays up-to-date on HR, benefit, and compliance regulations as to ensure compliance as well as for certification upkeep when relevant
Job Requirements:
- 2-3 years of benefit experience required
- Knowledge of benefits, plan design, and compliance
- Previous payroll service bureau experience is a plus
- Bachelor’s Degree required
- BSwift experience preferred
- PHR, SPHR, SHRM-CP, SHRM-SCP preferred
Compensation: Dependent on Experience
This is an amazing opportunity! We are scaling rapidly and we believe in promotion from within. Our team is world class and the awards and rankings year over year prove it. Just check out our Glassdoor reviews! We offer a great work environment with excellent benefits. Apply today if you would like to find out more!
Skills Required
- 2-3 years of benefits experience
- Knowledge of benefits, plan design, and compliance
- Bachelor's Degree
- Subject matter expertise with benefits systems (IHR, bswift), data conversion, configuration, data mapping, and automated audit processes
- Experience advising clients on integrations and EDI files
- Previous payroll service bureau experience
- Bswift experience
- PHR, SPHR, SHRM-CP, or SHRM-SCP certification
- Willingness to stay current on HR, benefits, and compliance regulations
What We Do
ProLiant provides a fully integrated, cloud-based human capital management solution that simplifies payroll and HR processes, improves accuracy, and ensures industry compliance. From day one, ProLiant’s dedicated account managers work closely with clients to ensure they get the most out of their investment. Our all-in-one solution simplifies every aspect of workforce and talent management across the entire employment life cycle. Everyone in your organization—from the C-suite to managers and employees—benefits from using ProLiant’s easy to use, innovative platform. Our people are dedicated to helping your team manage their most critical assets—your people. Proliant delivers a perfect balance of technology and services supported by experienced industry experts. Over the years we have invested time in developing innovative products that solve complex regulatory issues. Proliant is the workforce management solution of choice for over 4,000 companies nationwide. "Proliant has done a great job managing all of our HR and tax service needs, but it’s their people and customer service that have made Proliant our most preferred vendor.” - CFO for a prominent Atlanta legal firm
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