INDUSTRIALIST HOTEL
124 rooms | 1,277 sq. ft. event space
Amenities include: signature restaurant (The Rebel Room), social lounge, fitness center, in-room dining, valet parking, conference & lounge areas.
Blending historic character with modern lifestyle design, The Industrialist in downtown Pittsburgh offers an authentic guest experience. With prime access to shops, local restaurants, the Business District, riverfront trails, and convenient public transit, the property provides an engaging environment for hospitality professionals passionate about dynamic, urban hospitality.
Job Title: Bell Attendant
Department: Front Office
Supervision Exercised: None
Supervision Received: Guest Services Manager
MINIMUM REQUIREMENTS
Education
- High school diploma or equivalent preferred.
Experience
- Prior hotel or customer service experience preferred.
- Experience in a hospitality or service-oriented role a plus.
Skills and Knowledge
- Excellent communication and interpersonal skills.
- Friendly, professional, and customer-focused demeanor.
- Ability to lift, push, and pull up to 75 lbs.
- Flexibility to work various shifts, including weekends and holidays.
JOB DUTIES
- Greet guests upon arrival and assist with luggage and personal items.
- Escort guests to rooms, provide property information, and explain amenities.
- Deliver luggage, packages, and other guest items promptly and professionally.
- Maintain cleanliness and organization of lobby, entryways, and bell storage areas.
- Coordinate with the Front Desk to ensure smooth guest arrivals and departures.
- Perform additional duties as assigned by management.
HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.
Skills Required
- Excellent communication and interpersonal skills.
- Friendly, professional, customer-focused demeanor.
- Ability to lift, push, and pull up to 75 lbs.
- Flexibility to work various shifts, including weekends and holidays.
- High school diploma or equivalent.
- Prior hotel or customer service experience.
- Experience in a hospitality or service-oriented role.
What We Do
Our background in reimagining historic properties gives us an eye for superior locations, iconic designs and outstanding craftsmanship. But that’s just the beginning of what sets our growing national portfolio of hotels and apartments apart. Unlike many firms, we’re vertically integrated, offering ownership, development and management expertise, allowing us to handle all stages of a project’s lifecycle. With properties in a diverse array of cities, we’ve learned to be innovative and flexible by offering a scalable management platform and by mastering mixed use development to make urban areas truly come alive.
