Imagine a career at one of the nation's most advanced health networks.
Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work.
LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day.
Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.
Summary
Coordinate inpatient /observation bed assignments from ED, PACU, and direct admits for all sites. Perform account creation in EPIC for direct admissions, and patient transfers. Coordination of release of decedent persons with funeral homes. Works collaboratively with all teams in the Capacity Command Center to promote efficient patient movement.
Job Duties
- Assigns beds for all sites from ED, PACU, and direct admissions.
- Manages telephone calls, including opening transfer center case records for the transfer center RNs to complete.
- Manages all calls concerning decedent affairs, releases decedents to funeral directors. Calls resource to move decedents when needed.
- Knowledge of hospital insurance and successful completion of account creation.
- Excellent telephone skills with the ability to problem solve
- Working knowledge of medical terminology
- Coordinates and prioritizes to expedite patient flow activities. Works to prevent bottlenecks from the EDs and PACUs at all LVHN campuses.
Minimum Qualifications
- High School Diploma/GED
- Ability to work independently, but can work in a team environment.
- Knowledge of insurances and medical terminology.
- Proficient in Microsoft Office programs.
- Excellent telephone skills.
Physical Demands
Lift and carry 7 lbs., continuous sitting >67%, frequent keyboard use/repetitive motion, frequent fine motor activity/wrist position deviation.
Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.
Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.
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Lehigh Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes.
Work Shift:
Day ShiftAddress:
2024 Lehigh StPrimary Location:
Allentown - 2024 Lehigh StreetPosition Type:
OnsiteUnion:
Not ApplicableWork Schedule:
M-F 9-5 Decedent AffairsDepartment:
1004-09451 COH - Bed ManagementSkills Required
- High School Diploma or GED
- Ability to work independently and in a team environment
- Knowledge of insurance processes and account creation
- Working knowledge of medical terminology
- Proficiency in Microsoft Office programs
- Excellent telephone skills and problem-solving ability
- Experience performing account creation and patient transfer tasks in EPIC
- Experience coordinating decedent affairs and releasing decedents to funeral homes
- Ability to sit continuously >67%, frequent keyboard use, lift/carry ~7 lbs
What We Do
Lehigh Valley Health Network is an operator of a network of hospitals and outpatient care centers intended to heal, comfort, and care for the people of the community. Their mission is to improve lives by offering health care services including community health centers, general physician services, pharmacy, imaging, and home health.
