If you are seeking a fast-paced, challenging position in an organization committed to achieving and maintaining a standard of excellence in all we do, our organization may be a good fit for you.
Schedule: 40 Hours, Days, Every Other Weekend, Full Time, Benefit Eligible
Position Summary:
Provide a highly skilled, consistent approach to the management of bed resources, using appropriate age and sex criteria. Insure the processing of patients in a customer focused, yet efficient manner. Work with Nursing Leadership in an effort to utilize staffing resources prudently. The Bed Management Coordinator works in collaboration with patients, families and staff from all sources of patient admissions. Reporting to the Director of Patient Access, this person uses web-based tools to facilitate capacity throughput and communication among colleagues in patient placement and other nursing units. Maintains an in-depth knowledge of the state mandated rules and regulations governing the preparation of death certificates. Prioritizes the daily operation of the Admitting department in order to provide optimal, timely service to our patients. Attention to detail and multi-tasking is essential in order to consistently monitor multiple computer systems and to appropriately place patients. Reconciles multiple systems to confirm accurate patient placement.
Required Knowledge & Skills:
- Education: High School diploma or equivalent.
- Experience: Prior patient registration, reception/office, or other hospital or healthcare experience preferred. Medical setting and medical terminology preferred.
- Software/Hardware: Previous computer entry / word processing experience required. Meditech/Epic knowledge helpful. Strong communication and interpersonal skills required.
- Ability to interact with clinical care team and physicians in a manner that is both assertive and sensitive to interdisciplinary boundaries of authority.
- Strong sense of diplomacy and ability to work under pressure.
- Must have excellent customer service skills.
- Must have good attention to detail.
- Must have strong organizational skills.
Equal Opportunity Employer/Disabled/Veterans
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What We Do
Boston Medical Center, located in Boston’s historic South End, is a private, not-for-profit, 567-bed, academic medical center and the primary teaching affiliate for Boston University School of Medicine. Recognized for its high-quality, nationally ranked and comprehensive medical care for the entire family, patients have access to the most current treatment and advancements at BMC. BMC physicians lead the way in pioneering new therapies that impact the care of patients locally and worldwide. In 2013, BMC made the decision to invest in a four-year campus redesign that includes additions to buildings, upgrades to existing structures, and an expansion of the Emergency Department. Once completed, the redesign will provide clinical workspaces with state-of-the-art facilities and equipment to solve BMC's most pressing care delivery needs. Already complete, the hospital’s Shapiro Center is Boston’s newest outpatient care facility and features a quarter-million square feet of clinic space, key support services, one of the region’s most technologically advanced pharmacies, and a bright, spacious café. Housed in a facility that provides world-class, patient-centered care at every visit, BMC doctors are among the best in their field. Many are recognized annually as “Top Doctors” in their medical and surgical specialties by publications such as U.S. News & World Report and Boston magazine. Boston Medical Center is also the largest safety net hospital in New England and extends into the community as a founding partner of Boston HealthNet, a network of 15 community health centers throughout Boston serving more than a quarter million people annually. No matter whom you meet at BMC, all are committed to providing every patient and family member with the highest quality of care, respect, warmth and compassion.
