Jeff D'Ambrosio Auto Group of Downingtown is looking for an experienced Automobile Dealership Business Development to manage our internet Sales Team. Salary plus bonus plus great work environmental.
Qualifications
- Outgoing personality, ability to influences staff to improve department effiiciency and schedule appointments.
- Phenomenal communication skills with customers and team members.
- Applicant must have previous automotive dealerships experience.
- Extremely customer service oriented.
- Must have strong computer skills.
- Enthusiastic personality.
Responsibilities
- Ensures BDC team follows up with all Leads, appointments are set and confirmed until completion of sale.
- Exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers.
- Manage and track all leads. Monitor efficience of staff daily.
- Manage all incoming and outgoing phone calls and emails.
- Maintain daily, weekly, and monthly department forecasts and goals.
- Work closely with Executive Management and Sales Department Managers to develop appointment setting strategies.
- Ensure all customer contacts are processed through the CRM.
- Schedule appointments and reschedule no-show customers.
- Provide training and ongoing support to the business development representatives to help the team understand and achieve the dealership's goals and learn to overcome objections and thrive within sales situations.
- Answer customer internet inquirers by email, text and phone.
- Achieve the sales and customer satisfaction objective set by management.
- Conduct interviews, recruit, hire and train candidates.
- Prepare necessary reports for the entire department.
- Reinforce and adhere to all company policies.
- Previous experience preferred.
In addition to competitive pay, we offer
- Medical and Dental
- 401K Plan
- Paid vacation
- Flexible Schedules
- Dynamic and supportive work environment.
Skills Required
- Outgoing personality and ability to influence staff to improve department efficiency and schedule appointments.
- Phenomenal communication skills with customers and team members.
- Previous automotive dealership experience.
- Extremely customer-service oriented.
- Strong computer skills.
- Enthusiastic personality.
- Previous experience preferred (general).
What We Do
Jeff D'Ambrosio Auto Group is a full-service new and used auto dealership located in Downingtown, Pennsylvania. Established in 1985, they offer an extensive selection of over 1,500 new and pre-owned vehicles, including cars, trucks, SUVs, and motorcycles, on a 38-acre lot. The company is committed to providing a seamless buying experience, quality vehicles at the best prices, and professional automotive maintenance and repair services.
