Welcome to Castle Automotive Group! If you’re looking for an opportunity to be appreciated and involved in your career, your search is complete. We have a great history of providing excellent career opportunities for sharp, energetic people.
What We Offer:
- 401(K)
- Major medical
- Dental
- Voluntary Benefits (Accident, Critical Illness, Disability, and more)
- Life Insurance
- Paid vacation
Responsibilities:
- Manage and track all leads
- Ensure all leads are followed up with in a timely manner
- Manage day-to-day business of the center
- Collect and analyze metrics
- Provide training and ongoing support to the call center representatives
- Answer customer inquiries and calls when necessary
Qualifications:
- At least 2 years BDC management experience
- Strong communication skills
- Positive energy
- Eager to improve
- Competitive attitude
- Previous sales experience required
- Automotive industry experience preferred
- A team player
- Organized
- A self-motivated individual that thrives on goals
Skills Required
- At least 2 years of BDC management experience
- Strong communication skills
- Previous sales experience
- Positive energy
- Eager to improve
- Competitive attitude
- Team player
- Organized
- Self-motivated and thrives on goals
- Automotive industry experience
What We Do
Castle Automotive Group (CAG) is a premier automotive retailer and one of the largest privately held dealer groups in the Midwest. Dedicated to delivering outstanding customer experiences and innovative automotive solutions, CAG operates numerous dealership rooftops across Northern Illinois and Northwest Indiana, representing leading franchises including Buick, Cadillac, and Chevrolet. The company emphasizes employee development and customer-first strategies to maintain a high standard of excellence in the automotive industry.
