BDC Administration

Reposted 2 Months Ago
Be an Early Applicant
07652, Paramus, NJ, USA
In-Office
40K-65K Annually
Entry level
Automotive • Professional Services • Retail • Transportation
The Role
Manage inbound and outbound customer contacts for parts, service, and sales. Gather customer data, schedule appointments, follow up on leads, and support customer retention using phone and computer systems.
Summary Generated by Built In
Dealership:L0703 DCH Paramus Honda

DCH Paramus Honda

If you are a customer service professional we want you to APPLY TODAY and join us on the road to success!

We are committed to Growing our Company and Growing our People!

We are one of over 300 Lithia Motors dealerships nationwide. Come be a part of the Automotive Industry future with the Lithia Motors family, a Fortune 200 company. We are growing fast! And with growth comes opportunity.

You will report to the BDC Manager for this onsite position.

Responsibilities:

The Business Development Center (BDC) Administrator develops, processing, managing, following up and tracking all customers as it pertains to parts, service and sales departments within the dealership.

  • Gather accurate customer information to create a database for follow-up and retention
  • Build knowledge of product information, current sales pricing, and dealership and manufacturer events and promotions.
  • Use computer and phone skills within our Internet department to increase appointments, sales and customer retention.
  • Schedule solid appointments with customer call-ins, lists of sold and unsold floor traffic, previous customers, referrals, other generic leads and service and parts customers.
Qualifications:
  • Present information
  • Manage your time
  • Computer experience
  • Basic phone experience

Est. Annual Compensation: $40,000.00-$65,000.00

Actual pay offered may vary depending on experience, job-related knowledge, and location. You will be eligible for a variety of benefits. These benefits include health insurance coverage, an employee wellness program, and life and disability insurance. They also include a retirement savings plan, paid holidays, paid time off (PTO), paid family leave, and dental insurance.

Information about LITHIA's comprehensive benefits, including can be reviewed on our careers site at https://www.lithiacareers.com/

Applicants must be at least 18 years old and possess a high school diploma or equivalent. We are a drug-free workplace and an equal opportunity employer committed to diversity and inclusion.

Skills Required

  • Present information
  • Manage your time
  • Computer experience
  • Basic phone experience
  • At least 18 years old
  • High school diploma or equivalent

Lithia Motors, Inc. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Lithia Motors, Inc. and has not been reviewed or approved by Lithia Motors, Inc..

  • Strong & Reliable Incentives — Sales-driven roles at busy stores can deliver good pay with a decent bonus structure, and commission-heavy plans reward volume. A “create your own paycheck” dynamic is described when hustle and long hours coincide with strong store traffic.
  • Healthcare Strength — The core package includes medical, dental, vision, disability, life, and an EAP, with wellness resources, on-site clinics in select areas, and telemedicine highlighted. Discounts and employee pricing complement the benefits portfolio and bolster overall wellbeing support.
  • Retirement Support — A 401(k) plan with company match and auto-enrollment is emphasized on benefits materials, with defined vesting and savings tools. Retirement programs are positioned as a core element of total compensation.

Lithia Motors, Inc. Insights

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The Company
HQ: Medford, OR
30,000 Employees

What We Do

Lithia Motors, Inc. is a nationwide automotive dealership group that provides vehicle sales, automotive repair, and financing services across hundreds of locations.

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