Lithia Motors, Inc.

BDC Administator

Posted 7 Days Ago

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55109, Saint Paul, MN, USA

In-Office

17-18 Hourly

Entry level

Automotive • Professional Services • Retail • Transportation

The Role

Support dealership service departments by contacting customers via phone, email, and online to schedule and follow up on appointments, maintain the customer database, stay informed on Audi product/promotions, help convert leads, and coordinate schedules to ensure smooth operations and strong customer service.

Summary Generated by Built In

Dealership:

Lithia & Driveway/Carousel – Supporting 30 stores across Minnesota and Michigan, and Iowa including both domestic and import dealerships.

As a BDC Service Coordinator, you’ll be the behind-the-scenes hero supporting our Service departments. Your role will be key in keeping operations smooth and customers happy.

What You’ll Do:

Connect with customers via phone, email, and online platforms to schedule appointments and follow up
Maintain and organize our customer database
Stay up-to-date on Audi product info, promotions, and pricing
Help convert leads into loyal customers with your positive attitude and excellent service
Coordinate schedules and keep things running like a well-oiled machine

What You'll Bring

Strong attention to detail
Sense of urgency
Excellent communication
Typing – ability to type efficiently
Mathematics – using mathematics to solve problems.
Basic computer skills

What We Offer:

Competitive pay
Medical, Dental, and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs

This is a performance driven position, eligible for short-term and/or long-term incentives as part of total compensation, which includes: Hourly Rate ranging from $17-$18 DOE, and bonus incentives total comp to not exceed $60,000High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements

Skills Required

Strong attention to detail
Sense of urgency
Excellent communication
Typing ability (efficient typing)
Mathematics skills (using math to solve problems)
Basic computer skills
High school graduate or equivalent
18 years or older
Ability to connect with customers via phone, email, and online platforms
Ability to maintain and organize customer database

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The Company

HQ: Medford, OR

30,000 Employees

What We Do

Lithia Motors, Inc. is a nationwide automotive dealership group that provides vehicle sales, automotive repair, and financing services across hundreds of locations.