BDC Administator

Reposted 2 Months Ago
Be an Early Applicant
55109, Saint Paul, MN, USA
In-Office
17-18 Hourly
Entry level
Automotive • Professional Services • Retail • Transportation
The Role
Support dealership service departments by contacting customers via phone, email, and online to schedule and follow up on appointments, maintain the customer database, stay informed on Audi product/promotions, help convert leads, and coordinate schedules to ensure smooth operations and strong customer service.
Summary Generated by Built In
Dealership:

Lithia & Driveway/Carousel – Supporting 30 stores across Minnesota and Michigan, and Iowa including both domestic and import dealerships.

As a BDC Service Coordinator, you’ll be the behind-the-scenes hero supporting our Service departments. Your role will be key in keeping operations smooth and customers happy.

What You’ll Do:
  • Connect with customers via phone, email, and online platforms to schedule appointments and follow up
  • Maintain and organize our customer database

  • Stay up-to-date on Audi product info, promotions, and pricing

  • Help convert leads into loyal customers with your positive attitude and excellent service

  • Coordinate schedules and keep things running like a well-oiled machine

What You'll Bring

  • Strong attention to detail
  • Sense of urgency
  • Excellent communication
  • Typing – ability to type efficiently
  • Mathematics – using mathematics to solve problems.
  • Basic computer skills
What We Offer:
  • Competitive pay
  • Medical, Dental, and Vision Plans

  • Paid Holidays & PTO

  • Short and Long-Term Disability

  • Paid Life Insurance

  • 401(k) Retirement Plan

  • Employee Stock Purchase Plan

  • Lithia Learning Center

  • Vehicle Purchase Discounts

  • Wellness Programs

This is a performance driven position, eligible for short-term and/or long-term incentives as part of total compensation, which includes: Hourly Rate ranging from $17-$18 DOE, and bonus incentives total comp to not exceed $60,000High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements

Skills Required

  • Strong attention to detail
  • Sense of urgency
  • Excellent communication
  • Typing ability (efficient typing)
  • Mathematics skills (using math to solve problems)
  • Basic computer skills
  • High school graduate or equivalent
  • 18 years or older
  • Ability to connect with customers via phone, email, and online platforms
  • Ability to maintain and organize customer database

Lithia Motors, Inc. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Lithia Motors, Inc. and has not been reviewed or approved by Lithia Motors, Inc..

  • Strong & Reliable Incentives — Sales-driven roles at busy stores can deliver good pay with a decent bonus structure, and commission-heavy plans reward volume. A “create your own paycheck” dynamic is described when hustle and long hours coincide with strong store traffic.
  • Healthcare Strength — The core package includes medical, dental, vision, disability, life, and an EAP, with wellness resources, on-site clinics in select areas, and telemedicine highlighted. Discounts and employee pricing complement the benefits portfolio and bolster overall wellbeing support.
  • Retirement Support — A 401(k) plan with company match and auto-enrollment is emphasized on benefits materials, with defined vesting and savings tools. Retirement programs are positioned as a core element of total compensation.

Lithia Motors, Inc. Insights

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The Company
HQ: Medford, OR
30,000 Employees

What We Do

Lithia Motors, Inc. is a nationwide automotive dealership group that provides vehicle sales, automotive repair, and financing services across hundreds of locations.

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