If you are a customer service professional with great people and computer skills, APPLY TODAY to join us on the road to success!
Business at Sterling BMW is better than ever, and we need an additional Service BDC Representative for our Service Department to help us keep up with increasing demand to fulfill our customers’ needs. In this vital role, you will communicate with our Service Customers to make sure that their vehicles are scheduled for maintenance. As a Business Development Representative for our Service Department, you will be an important point of contact and an integral part in ensuring customer satisfaction and retention.
What will you be doing?
Answering inbound phone calls, and tend to customer needs
Scheduling and setting appointments for Service
Reaching out to customers whose vehicles are due for service
Follow up with via phone, email, and text
General administrative duties, as assigned
Maintain outstanding phone etiquette
Provide a best-in-class customer experience
Who are we looking for?
Polished, professional, and customer-focused
Ambitious self-starter
Ability to present information in a clear and professional manner
Strong time management skills
Computer proficiency
We offer industry-leading benefits:
Competitive pay
Medical, Dental, Prescription and Vision Plans
Paid Holidays & PTO
Company- Paid Short and Long-Term Disability
Company-Paid Life Insurance
401(k) Retirement Plan with Employer Match
Free Employee Health Clinic
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Skills Required
- High School graduate or equivalent
- 18 years or older
What We Do
Lithia Motors, Inc. is a nationwide automotive dealership group that provides vehicle sales, automotive repair, and financing services across hundreds of locations.
