Base Operations Coordinator

Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services.

• Opportunity to join the newly established Qantas Cabin Crew Singapore team and provide high-level administration support to our Leadership team and crew 
• Together we’ll achieve the impossible   
• Permanent full-time position based in Singapore (Changi Airport)  

We’re constantly evolving, and this means the opportunities for our people are endless. There’s opportunity to embrace personal development and career growth, own projects and make an impact.   

As the Base Operations Coordinator you will provide high‑level administrative, coordination and business support to our new Singapore cabin crew base. The role supports the day‑to‑day operation of the base by coordinating processes, managing enquiries and ensuring timely, accurate and compliant administrative outcomes. You’ll act as a central point of contact between cabin crew, base leadership and internal operational teams. This includes managing and triaging enquiries, coordinating onboarding activities, supporting invoicing and reporting, and assisting with ad‑hoc projects and programs of work that support operational performance. The role works closely with internal stakeholders across workforce planning, payroll, training and operations, as well as external port stakeholders in Singapore, to support effective resolution of crew‑related and operational matters. The successful candidate will be highly adaptable and flexible, with the ability to thrive in a fast paced operational environment. 

You’ll have - 

• Demonstrated ability to work with highly sensitive and confidential information 
• Highly developed time management and organisation skills with the ability to prioritise and work to tight deadlines  
• Strong focus on attention to detail 
• High level of customer service - internal and external  
• Accurate word processing and spreadsheet skills, with proficiency in Microsoft Office 
• Proven written and oral communication skills with the ability to communicate with all levels of the organisation and customers  
• Demonstrated ability to work under pressure and to strict time constraints  
• Prior experience in a similar position is advantageous 
• The right to live and work in Singapore 

Why Qantas?     
The Qantas Cabin Crew Singapore employee benefits program offers amazing benefits that extend well beyond travel. You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.  

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.      

• We love to travel and you probably do too: From day one, eligible employees and travel companions can enjoy heavily discounted Qantas flights to London, Australia and across our network. You can even upgrade to premium cabins when there’s space. After 6 months, you and your eligible travel companions can get discounted flights with a range of partner airlines worldwide.  

• Holidays and Hotels: Qantas and Jetstar offer special rates on hotel bookings for employees worldwide. Additionally, you can enjoy great deals on our hotel and flight bundles. 

• We’ll support your health and wellbeing: unlock a healthier you with comprehensive Health and Wellbeing benefits, including inpatient, outpatient and dental insurance, family mental health support and fitness perks, ensuring your holistic growth from day one. 
   

Qantas is an equal opportunity employer, so by coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply Candidates will have the opportunity to request support or reasonable adjustments during the recruitment process in order to demonstrate their ability to meet the inherent requirements of our roles. 

Be a part of something special and play your part in the Qantas story – get in touch today.  

Apply now – applications close Friday 13th March, 2026.