- greet customers and present beverage menus
- make recommendations and answer all related inquiries
- check identification of customers to verify they are of legal drinking age
- take orders from serving staff or directly from customers
- record drink orders accurately into register system
- prepare and serve alcoholic and non-alcoholic drinks in accordance with standard recipes
- peel, slice and pit fruit for garnishing drinks.
- mix and garnish cocktails according to standard specs
- serve snacks to customers seated at the bar
- upsell drink and snack items to customers
- respond promptly to requests from customers in a polite and professional fashion
- attempt to limit problems related to customers' excessive drinking by following established procedures
- process transactions using the POS system
- prepare checks for customers
- process customer payments
- arrange glasses and bottles into attractive and functional displays
- ensure clean glasses, bar equipment and working areas
- comply with all health, safety and hygiene standards and policies
- balance the cash register at the start and close of each shift
- monitor inventory
- order and restock bar inventory
- Skills and Experience
- High School Diploma preferred
- minimum age requirement of 21 years
- working knowledge of standard drink recipes
- working knowledge of spirits, wine and beer
- understanding of classes of alcohol, different glasses, brand names and garnishments
- working knowledge of bar equipment
- knowledge and education in mixology an advantage
- numeracy and cash-handling skills
- able to work flexible schedules
- able to work in a standing position for long periods
- be able to reach and bend and frequently lift up to 30 pounds
Key Competencies
- customer service orientation
- communication skills
- interpersonal skills
- team member
- high energy level
- handle a fast-paced work environment
- reliability
- honesty and integrity
Skills Required
- Minimum age of 21 years
- Working knowledge of standard drink recipes
- Working knowledge of spirits, wine, and beer
- Knowledge of alcohol classes, glassware, brand names, and garnishments
- Working knowledge of bar equipment
- Numeracy and cash-handling skills
- Ability to work flexible schedules
- Ability to stand for long periods
- Ability to reach, bend, and frequently lift up to 30 pounds
- High school diploma
- Mixology knowledge or education
What We Do
Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 28 world-class brands comprising more than 9,400 properties and nearly 1.4 million rooms, in 144 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 4 billion guests in its more than 100-year history. Named as the No. 1 World’s Best Workplace by Great Place to Work and Fortune, Hilton aims to create the best culture for its 500,000 team members around the world. Hilton has introduced industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 260 million Hilton Honors members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone.
Why Work With Us
Hilton is proud to be recognized as the World’s Best Workplace by Great Place to Work and Fortune. At Hilton, every job makes the stay. Team Members can make an impact, be themselves, build new skills, grow their careers, explore opportunities around the world, and enjoy people-first benefits like Go Hilton travel discounts.
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With more than 9,400 hotels and properties in 144 countries and territories, plus corporate offices and teams around the world, Hilton offers opportunities to build a career in destinations and communities worldwide.
