Cabell Huntington Hospital is seeking a full-time Bariatric Scheduler/Receptionist to work alongside our Bariatric Surgery Clinic.
The Bariatric Receptionist & Scheduler (BRS), will serve as the front office representative, greeting and fulfilling process requirements during office appointments. The BRS will promote an image of professionalism in all areas of representation and will function in a courteous and efficient manner. Excellent customer service skills both via phone and in person are pertinent and must be maintained, as well as sensitivity to the unique needs of the bariatric patient population.
All incoming calls are to be personally handled when able, or directed to the relevant staff member in a timely manner. The BRS must be able to discern, to the best of ability, the priority level of each call, basing action accordingly.
The BRS will maintain patient and provider appointment schedules in a variety of formats to include Electronic Medical Record keeping and will work closely with Marshall Health, ensuring all required patient data is maintained and up to date for billing and medical records compliance as well as any other purposes that may be determined. Specific needs must be met by the BRS in order to comply with unique scheduling criteria as part of the bariatric department’s accreditation standards.
The BRS must work responsibly and as part of a team but also be able to function independently, demonstrating both problem solving and problem prevention skills. Must be able to handle multiple tasks at once while continuing to be accurate with a thorough attention to detail. The ability to develop a system for organization and areas of responsibility is key to the BRS’ success and is therefore required. The BRS will assume additional duties as necessary to betterment of the bariatric program.
Preferred Qualifications- High School diploma or equivalent required.
- Junior College/Technical School or Bachelor's degree preferred.
- AHA BLS required.
- 1 to 2 Years of Position-Related Experience required, 2 to 5 Years of Position-Related Experience preferred.
The kind of position-related experience includes:
Clerical and/or scheduling experience in a medical office; familiar with medical terminology; direct customer or patient care services.
Skills Required
- High school diploma or equivalent
- AHA BLS certification
- 1-2 years position-related experience
- Clerical and/or scheduling experience in a medical office
- Familiarity with medical terminology
- Direct customer or patient care service experience; excellent phone and in-person customer service skills
- Experience using Electronic Medical Records and maintaining appointment schedules
- Junior College/Technical School or Bachelor's degree
- 2-5 years position-related experience
What We Do
Carter Holt Harvey is one of Australasia's leading forest products companies, specializing in the production of timber, laminated veneer lumber (LVL), and plywood. With over 150 years of experience, the company serves as a trusted supplier of structural and outdoor timber for residential and commercial construction throughout New Zealand and Australia, primarily operating through its various specialized business units.
