Banquets Setup Supervisor

Posted 6 Days Ago
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Sandusky, OH, USA
In-Office
Entry level
Events • Kids + Family • Travel • Hospitality
The Role
Supervise and assist with setup, service preparation, and cleanup for banquet and catered events. Inspect meeting and banquet setups against banquet event orders, delegate staff assignments, verify work quality, and ensure hotel standards are met. The role requires hands-on physical work, including moving banquet equipment and lifting at least 30 pounds, along with schedule flexibility, attention to detail, and calm problem-solving in a fast-paced convention environment.
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Job Summary & Responsibilities

Help Deliver the Kalahari Experience  

At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.  

But we’re more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, communities—treating people like family, giving back generously, and creating spaces where everyone feels valued.  

Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa.  

Banquets Setup Supervisor

Kalahari Resorts & Conventions is seeking a Banquets Setup Supervisor. In this role, you will be responsible for supervising and assisting with the setup, service, and cleanup of all assigned banquet functions. This is a hands-on, fast-paced, and physically active role. The right candidate is someone who takes pride in hard work, leads from the front, and thrives in a dynamic convention environment.

As part of our team, you’ll embody our Promise to Lead with Love guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. Your professionalism and helpful attitude will set the tone for a positive overall impression of the Kalahari.

Key Responsibilities

  • Inspect the setup of meeting and banquet functions, checking them against the banquet event orders (BEO’s).
  • Supervise and assist with the setup of assigned catered functions, ensuring that the hotel’s standards are met, and advance preparation for service is adequate to allow efficient service to the guest once the function begins.
  • Supervise the work of staff by delegating assignments and checking the quality of completed work.

What We’re Looking For

  • Must be able to push, pull, lift, stack and move chairs, tables, staging, and other banquet equipment throughout the shift, including lifting 30 pounds or more.
  • Prior experience leading or supervising a team is required; hospitality or event-related experience is preferred.
  • Must be flexible and adaptable when it comes to scheduling. Shift lengths may vary based on event schedules.
  • Must be able to remain calm, focused, and solution-oriented in stressful, high-pressured situations.
  • Detail-driven and accountable. Understands the importance of accuracy, safety, and meeting event specification.

A Sampling of Our Benefits  

Our team enjoys a comprehensive benefits package, including:  

  • Career growth opportunities with promotion from within  
  • 401(k) matching, paid time off, and holiday compensation  
  • Health, dental, and vision coverage for full-time associates  
  • Employee appreciation events, discounts, and perks at all resorts  
  • Education assistance programs to help advance your career  

Be Part of Something Extraordinary  

At Kalahari, we believe the best leaders Lead with Love—because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.  

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.  

| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |  

Kalahari Resorts & Conventions is an Equal Opportunity Employer.

Skills Required

  • Prior experience leading or supervising a team
  • Ability to push, pull, lift, stack, and move chairs, tables, staging, and banquet equipment throughout the shift
  • Ability to lift 30 pounds or more
  • Flexible and adaptable scheduling availability based on event schedules
  • Ability to remain calm, focused, and solution-oriented in stressful, high-pressure situations
  • Detail-oriented, accountable, and attentive to accuracy, safety, and event specifications
  • Hospitality or event-related experience
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The Company
2,217 Employees
Year Founded: 2000

What We Do

Kalahari Resorts & Conventions is a family-owned company that operates some of America's largest indoor waterparks, expansive convention centers, signature eateries, and well-appointed rooms. They focus on creating memorable experiences through 'play, stay, meet, and eat,' positioning themselves as a leader in the hospitality and entertainment industry with multiple locations across the United States.

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