Responsibilities:
- Manage a staff of Regional Managers that oversee Sales Representatives team including, developing goals and responsibilities, assisting Regional Mangers in monitoring results, and assessing the effectiveness of Sales Representatives and Regional Managers in the field
- Develop product level strategies for the Partner consumer and commercial products to ensure delivery of financial plan
- Lead internal cross functional teams and partner to execute against key portfolio strategies
- Manage credit goals at regional and district level and communicate results and best practices
- Partner with Regional Partner management to develop and execute tactics that support Partner and regional credit goals, such as sales, new accounts, associate development, and developing and implementing store coverage strategy to meet Partner guidelines
- Engage in hiring activity for senior level roles in the sales organization and make decisions about salary adjustments and promotions for other staff
- Manage field execution of credit initiative and achievement of established goals as well as ensure Sales Representatives receive proper training, coaching, and career development
- Collect and present market intelligence around best practices, customer feedback, and market competition in assigned region, and facilitate business development opportunities within the region
- Develop and manage cost center budgets and expenses, develop and maintain relationships with partner associates and customers, and ensure timely reply and resolution to escalate credit issues and concerns
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
- 15+ years of relevant experience
- Experience in people management
- Experience within the sales/credit field required
- Demonstrated leadership and project management skills
- Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
- Demonstrated employee development and mentoring skills
- Consistently demonstrates clear and concise written and verbal communication
- Ability to work with various levels of management
- Ability to travel 25-50% of the time
- Bachelor’s degree/University degree or equivalent experience
- Master’s degree preferred
------------------------------------------------------
Job Family Group:
Consumer Sales------------------------------------------------------
Job Family:
Field Sales------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Most Relevant Skills
Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Citi Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citi and has not been reviewed or approved by Citi.
-
Healthcare Strength — Benefits coverage is positioned as comprehensive, including health, dental, and vision insurance plus on-site clinics, prescription drug support, and disability coverage. Family-building support such as fertility assistance is described as a notable differentiator within the overall package.
-
Retirement Support — Retirement benefits are framed as strong, highlighted by a 401(k) with matching and additional plan options like a Roth 401(k). Financial support is reinforced through discounts and broader financial guidance resources tied to the benefits ecosystem.
-
Wellbeing & Lifestyle Benefits — Wellbeing support extends beyond insurance through programs like an Employee Assistance Program, counseling/legal resources, and gym or wellness reimbursement. These offerings increase the perceived total rewards value even when cash compensation sentiment varies by role.
Citi Insights
Similar Jobs
What We Do
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.
