The KYC Operations Analyst 2 is an intermediate-level position responsible for Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to develop and manage a dedicated internal KYC (Know Your Client) program at Citi.
Responsibilities:
- Conduct client profile reviews for customer accounts
- Review all information and documentation ensuring compliance with local regulation and Citi standards
- Update KYC forms and client profiles according to policy requirements
- Follow up with clients to ensure information is received before due dates
- Perform KYC tasks, including monitoring and tracking of the KYC records and Appendix approval process, assisting with the development and execution of action planning for expiring records, and ensuring records are not past due
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
- 0-2 years of relevant experience
- Experience in banking operations, preferably in the client account opening and pre-requirements process
Education:
- Bachelor's degree/University degree or equivalent experience
- Licenciatura terminada
- Experiencia mínima de 6 meses en KYC, PLD, ART. 115, contacto telefónico de salida, manejo de documentación de personas morales.
- Descripción de puesto adicional
- Experiencia en atención telefónica (NO CALL CENTER)
- -interpretación de Actas Constitutivas (deseable)
- autogestión
- Proactividad
- Tolerancia a la frustración
- Resiliencia
- Adaptabilidad al cambio
- Excelente comunicación verbal y escrita
- Saber trabajar bajo presión
- Organizado
- disposición para trabaja en equipo
- Cumplir con entregables en tiempo y forma (trabajo por metas)
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Job Family Group:
Operations - Services------------------------------------------------------
Job Family:
Business KYC------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Most Relevant Skills
Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Skills Required
- 0-2 years of relevant experience
- Bachelor's degree / Licenciatura terminada or equivalent experience
- Experience in KYC, PLD, ART. 115 with minimum 6 months experience
- Experience handling documentation for personas morales (legal entities)
- Outbound telephone contact experience (contacto telefónico de salida)
- Experience in banking operations (preferably client account opening and pre-requirements)
- Experience in telephone customer service (NOT call center)
- Ability to interpret Actas Constitutivas (desired)
- Strong verbal and written communication skills
- Self-management, proactivity, resilience, adaptability to change, tolerance to frustration
- Ability to work under pressure, organized, team-oriented, meet deliverables on time (work by targets)
Citi Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citi and has not been reviewed or approved by Citi.
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Healthcare Strength — Health coverage is presented as comprehensive, including free in-network preventive care, mental-health resources, and the Be Well Program. Materials also state new hires have access to health and insurance benefits from the outset.
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Retirement Support — The retirement plan offers a $1-for-$1 match up to 6% of eligible pay. New employees are eligible for the plan, with automatic enrollment after 90 days if they do not enroll themselves.
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Inclusive Benefits Coverage — Benefits highlight fertility treatment coverage, adoption/surrogacy reimbursement up to $30,000, and disability coverage. Coverage extends to spouses and domestic partners regardless of gender identity or sexuality, with gender-affirming care-related support noted.
Citi Insights
What We Do
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.
