Backup & Recovery Engineer

Department Brief:

The candidate will be part of the ITDR Team in SRE - Site Reliability Engineering supporting PIE - Platform Infrastructure Engineering.

We are seeking a detail-oriented and knowledgeable Backup & Recovery Engineer to join our team. In this role, you will work closely with the Backup & Recovery Specialist to support and maintain a comprehensive disaster recovery program. Your primary responsibility will be to perform data backup and recovery duties ensuring the resiliency and continuity of critical business functions in the event of a disaster. The Backup & Recovery Engineer will partake in risk assessments, contribute towards recovery plans, and provide data recovery efforts with internal teams. Good problem-solving skills, technical proficiency, and understanding of working with data backup and recovery technologies are important for this position.

As a Backup & Recovery Specialist, you will play a vital role in ensuring our organization's ability to effectively respond to and recover from disasters, safeguarding critical business functions. Join our team and contribute to our commitment to maintaining resiliency and preparedness.

We are seeking a detail-oriented and knowledgeable Backup & Recovery Engineer to join our team. In this role, you will work closely with the Backup & Recovery Specialist to support and maintain a comprehensive disaster recovery program. Your primary responsibility will be to perform data backup and recovery duties ensuring the resiliency and continuity of critical business functions in the event of a disaster. The Backup & Recovery Engineer will partake in risk assessments, contribute towards recovery plans, and provide data recovery efforts with internal teams. Good problem-solving skills, technical proficiency, and understanding of working with data backup and recovery technologies are important for this position.

Responsibilities:

• Support the Backup & Recovery Specialist and cross-functional technologist in analyzing potential risks and performing data backup and recovery of identified critical IT systems.
• Assist in maintaining backup copies of critical data and applying recovery techniques to restore data to a consistent state after a failure.
• Contribute towards the effectiveness of the Data Backup and Retention Policy and ensure it is enforced.
• Assist in the development of data recovery for disaster recovery plans, including strategies, procedures, and documentation for emergency response, data backup and restoration, system recovery, and infrastructure continuity.
• Perform robust data backup and recovery for IT systems, ensuring the integrity and availability of critical data during and after a disaster.
• Take part in regular testing and validation of data recovery procedures and support areas for improvement.
• Provide support to employees on backup and recovery procedures and best practices to enhance organizational readiness and response capabilities.
• Collaborate with IT teams to assess and enhance system recoverability, supporting backup schedules, updating configurations, and monitoring recovery time objectives (RTOs) and recovery point objectives (RPOs).
• Support the evaluation of third-party vendors and service providers for backup and recovery solutions.
• Research industry developments, emerging technologies, and regulatory requirements related to data recovery, proposing recommendations for program enhancements.
• Support incident response and data recovery efforts during crises, working closely with the Backup & Recovery Specialist and other technologists to minimize business disruption.

Minimum Requirements:

•  3+ years proven experience in backup and recovery architecture, engineering, or operational domains with a good understanding of data retention methodologies, techniques, and industry standards.

Critical Skills:

• Fluent in analytical skills, with the ability to identify potential risks, evaluate business impacts, and provide assurance.
• Competence in implementing and managing backup and recovery systems, including experience with backup software, storage solutions, and disaster recovery technologies.
• Effective problem-solving abilities and attention to detail, ensuring accuracy and completeness in procedures.
• Good understanding of IT infrastructure, networks, operating systems, databases, and cloud platforms.
• Ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment.
• Familiarity with relevant compliance regulations and frameworks, such as HIPAA or ISO 27001, ISO 22301, ISO 27031.
• Availability to respond to emergencies outside regular working hours when necessary.

 Additional Skills:

• Relevant certifications and coursework are a plus.
• Effective communication and interpersonal skills, able to facilitate and collaborate with stakeholders at all levels.
• In depth knowledge of enterprise level backup solutions and their operations.

Education:

• Bachelor’s degree in computer science, Information Systems, Systems Engineering, or a related field.

Diversity:

At FactSet, we celebrate diversity of thought, experience, and perspective. We are committed to disrupting bias and a transparent hiring process. All qualified applicants will be considered for employment regardless of race, color, ancestry, ethnicity, religion, sex, national origin, gender expression, sexual orientation, age, citizenship, marital status, disability, gender identity, family status or veteran status. FactSet participates in E-Verify.

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