Backend Software Engineer

| USA +80 more | Remote
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The team at Jellyfish is changing how product development happens, helping engineering teams learn how to work together and communicate more effectively. We’re in search of a backend engineer who’s passionate about performance, scaling, and working with a lot of data. Ideally, you’re performance minded and have worked on data ingestion and ETL processes. Experience building internal tools to triage and debug issues is a plus. This is a great opportunity to be a member of an exceptional engineering organization with high agency: where you can help shape the features your team builds and how your team builds them.

If this sounds exciting, we’d love to hear from you.

What you’ll do:

  • Develop and improve upon data ingestion from external sources (e.g. Jira/Git) into Jellyfish

  • Implement observability and metrics tooling

  • Develop internal tools to enable teams to better support our customers

  • Handle customer escalations related to data ingestion

  • Design, plan and implement key features as part of a highly effective agile team

  • Provide technical expertise within your team and across the organization

  • Communicate effectively about project status, technical issues

  • Participate in your team’s agile process and work to continually improve your team’s capabilities

  • Provide support for production operations of the Jellyfish product

  • Actively participate in a culture supportive of growth and inclusion on your team

About you:

  • You know how to build and scale data ingestion pipelines

  • You are a strong programmer with extensive Python experience

  • You have familiarity with observability and profiling 

  • You are great at asking questions, figuring out what needs to be done, building consensus, and executing

  • You consider both the needs of the user and the needs of the business when designing a solution

  • You love learning new things and sharing knowledge with others

  • You have strong communication skills, and enjoy working as part of a team

  • You are eligible to work in the U.S. for any employer

  • Located in EST or CST time zone

Bonus points if:

  • You have worked at a rapidly scaling startup before and loved it

  • You bring experience and opinions about the different ways engineering teams can work and the tools they use

We believe that it takes a diverse team to build the best company we can. Jellyfish welcomes people from all backgrounds and especially encourages applications from members of groups underrepresented in the software industry.

A list of job experiences and qualification requirements is great, but humility, a performance-driven attitude, and a team-player approach are most important to us. We love to have fun and win in the process. We only hire people who have a passion for building great companies in an environment where a sense of humor is a must.

Let’s talk about us!

This is all about you, but you want to know a little about us. Jellyfish was started in 2017 as a team of three with one big idea: engineering is the core of modern business, so let’s create and manage it that way! With the help of our customers, we have built the first Engineering Management Platform, providing visibility into engineering organizations, their work, and how they operate. We enable leaders to align engineering decisions with business initiatives and deliver the right software efficiently and on time. 

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Candidate Location Eligibility:
Albuquerque, NM
Ann Arbor, MI
Atlanta, GA
Austin, TX
Baltimore, MD
Baton Rouge, LA
Birmingham, AL
Boise, ID
Boston, MA
Buffalo, NY
Charleston, SC
Charlotte, NC
Chicago, IL
Cincinnati, OH
Cleveland, OH
Colorado, CO
Columbus, OH
Dallas-Fort Worth, TX
Dayton, OH
Des Moines, IA
Detroit, MI
Fayetteville-Springdale-Rogers, AR
Greensboro, NC
Hampton Roads, VA
Hartford, CT
Houston, TX
Huntsville, AL
Indianapolis, IN
Jacksonville, FL
Kansas City, MO
Las Vegas, NV
Lexington, KY
Lincoln, NE
Little Rock, AR
Los Angeles, CA
Louisville, KY
Madison, WI
Memphis, TN
Miami, FL
Milwaukee, WI
Minneapolis–Saint Paul, MN
Nashville, TN
New Orleans, LA
New York City, NY
Ogden, UT
Oklahoma City, OK
Omaha, NE
Orlando, FL
Other US Location
Palm Bay-Melbourne-Titusville
Pensacola, FL
Peoria, IL
Philadelphia, PA
Phoenix – Mesa – Scottsdale, AZ
Pittsburgh, PA
Portland, ME
Portland, OR
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Raleigh-Durham, NC
Reno, NV
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Rochester, NY
Sacramento, CA
Salt Lake City, UT
San Antonio, TX
San Diego, CA
San Francisco, CA
San Luis Obispo, CA
Santa Cruz, CA
Seattle, WA
Spokane, WA
St. Louis, MO
Tallahassee, FL
Tampa Bay, FL
Tucson, AZ
Tulsa, OK
Washington DC
Wichita, KS
Wilmington, NC

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • jQueryLibraries
    • PandasLibraries
    • ReactLibraries
    • AngularFrameworks
    • DjangoFrameworks
    • DockerFrameworks
    • GraphQLFrameworks
    • JupyterFrameworks
    • React NativeFrameworks
    • SparkFrameworks
    • TensorFlowFrameworks
    • TerraformFrameworks
    • Vue.jsFrameworks
    • PostgreSQLDatabases
    • SnowflakeDatabases
    • AWS (Amazon Web Services)Services
    • GitHubServices
    • TableauAnalytics
    • FigmaDesign
    • AsanaManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • DriftCRM
    • SalesforceCRM
    • MarketoLead Gen
    • ZoomInfoLead Gen
    • SlackCollaboration
    • ZoomCollaboration

An Insider's view of Jellyfish

What's the biggest problem your team is solving?

Helping engineering leaders improve team outcomes. We think engineering leaders should be data driven when it comes to identifying poor processes, developing a culture of improvement and delivering high quality software. An interesting problem to be working on that can influence teams across many industries and I get to do it with a driven team.

Daniel Boaitey

Software Engineer

How has your career grown since starting at the company?

At Jellyfish, I've gotten to solve technical and operational problems that have grown my career. I started as the first Implementation Engineer and worked with folks across the org to define the implementation function and incorporate it into existing processes. Now, as manager of Onboarding & Implementation, I get to work with a fantastic team.

Sydney Bufkin

Manager, Onboarding & Implementation

What is your vision for the company?

Beyond just creating an exceptional product, my goal is for Jellyfish employees to build on their knowledge and experiences here to found their own companies. I believe in fostering a culture of entrepreneurship and a legacy of “paying it forward.” I hope 15 years from now Jellyfish employees are founders, investors, non-profit CEOs, and more.

Andrew Lau

CEO & Co-Founder

How do you empower your team to be more creative?

As a manager, I empower my team to unleash creativity. By fostering a nurturing environment, embracing diverse work styles, and encouraging change, we generate innovative solutions. Together, we inspire others, push boundaries, and drive the future.

Jevin Koleth

Manager, Customer Success

What are Jellyfish Perks + Benefits

Jellyfish Benefits Overview

Flexible Time Off
Equity
Health Benefits
Outings & Events
Location
Retirement Savings Plan
Parental Leave
Commuter Benefits
Health FSA
Dependent Care FSA
Pet Insurance

Culture
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Employee-led culture committees
Quarterly engagement surveys
Hybrid work model
In-person all-hands meetings
Hybrid all-hands meeting
In-person revenue kickoff
Employee awards
Flexible work schedule
Remote work program
working in the office is optional
Diversity
Documented equal pay policy
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Mental health benefits
Transgender health care benefits
Abortion travel benefits
Financial & Retirement
401(K)
Company equity
Performance bonus
Child Care & Parental Leave
Generous parental leave
Family medical leave
Company sponsored family events
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Hardship benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Fitness stipend
$150 annual reimbursement through our Health Insurance
Home-office stipend for remote employees
Meditation space
Mother's room
Professional Development
Job training & conferences
Lunch and learns
Promote from within

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