Backend Software Engineer (Infra Engineer) — Palo Alto, CA (On-site)
Job Overview
We are seeking a Backend Software Engineer to help us redefine customer interactions and loyalty through AI. In this role, you will develop and enhance the backend systems that power our cutting-edge AI platform, which delivers real-time, personalized customer engagement, faster problem-solving, and proactive support to drive long-term business growth.
You will design and implement scalable, efficient infrastructure to support our AI agents, ensuring they deliver VIP-level service in every customer interaction. Your contributions will directly align with our mission: to create happy, loyal customers by elevating every experience through innovation and technology.
Responsibilities
• Design, develop, and maintain robust, scalable backend services that power AI-driven customer engagement solutions.
• Implement and integrate AI models, including LLM technologies, to deliver personalized and seamless customer interactions.
• Optimize backend systems for performance, scalability, and reliability to support real-time AI-driven workflows.
• Collaborate closely with cross-functional teams, including marketing, sales and product managers, to innovate and refine AI-powered solutions.
• Stay updated on emerging AI and backend technologies to propose and implement innovative solutions.
Qualifications
• 5+ years of professional experience in backend software engineering.
• Strong experience designing and building scalable, high-performance backend services and APIs.
• Proficient in cloud services and API development; experience with Google Cloud Platform (GCP) is preferred.
• Experience with LLMs, Generative AI, or AI model integration is a plus but not required. Familiarity with open-source LLM frameworks is a plus, and experience in modern AI voice agent systems is a strong plus.
• Strong programming skills, particularly in Python and Go, with an emphasis on writing clean, efficient, and maintainable code.
• Passionate about leveraging technology to drive business innovation and improve customer experiences.
• Comfortable working in ambiguous and rapidly evolving environments, with a proactive and adaptable mindset.
• Fast learner with a startup mentality, capable of taking initiative and thriving in a dynamic, fast-paced team.
What We Offer
• Opportunity to work with a groundbreaking AI technology company.
• A collaborative, innovative, and dynamic work environment.
• Competitive salary and benefits package.
• Career growth opportunities in a rapidly expanding sector.
Compensation: $160,000 - $180,000 per year (base salary), plus equity and a performance-based year-end bonus.
APN Job ID: 155774
About Us
IntelliPro Group Inc. is a global staffing and talent solutions company. We connect exceptional professionals with leading organizations across technology, engineering, and professional services. By partnering closely with both clients and candidates, we build long-term relationships that help businesses grow and careers thrive.
Skills Required
- 5+ years of professional experience in backend software engineering
- Experience designing and building scalable, high-performance backend services and APIs
- Proficiency in cloud services and API development
- Experience with Google Cloud Platform
- Strong programming skills in Python and Go
- Experience with LLMs, Generative AI, or AI model integration
- Familiarity with open-source LLM frameworks
- Experience with modern AI voice agent systems
- Ability to work proactively in ambiguous, rapidly evolving environments
What We Do
IntelliPro Group Inc. is one of the fastest growing IT services and HR solutions companies in Americas & APAC. We provide comprehensive IT services to help clients with IT Strategic Planning, Implementation, Deployment, IT Support on Artificial Intelligence, Big Data, Cloud Computing, Mobile Application Development, Data Mining and Business Intelligence, Enterprise Data Warehouse, and more. Besides our established IT services, our new business now is quickly extending to one-stop HR Solution Services, including Oversea Branch Setup Consulting, Compensation & Benefits Policy Consulting, Payroll Management Service, Talent Recruiting, and Employer Branding to satisfy our clients’ fast business expansion requirement. We have built our business on our company-wide commitment to continually overdeliver on the high expectations of our clients, employees, and business partners. The secret to our success is that our unified team works harder, faster, smarter, and more collaboratively than anyone else in the talent acquisition business. In addition to the immense talent and proprietary technology, IntelliPro Group is proud to offer continual professional development and extraordinary benefits to both consultants and full-time employees.
