Back Office Executive

Posted 9 Days Ago
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Kolkata, West Bengal, IND
In-Office
Entry level
eCommerce • Professional Services
The Role
Manages administrative and back-office operations, including data entry, documentation, record maintenance, MIS reporting, Excel-based reconciliation, interdepartmental coordination, follow-ups, and operational support. The role ensures accurate records, timely reporting, organized documentation, and effective communication with internal teams and stakeholders.
Summary Generated by Built In
Purpose of the Role

The Back Office Executive will be responsible for managing day-to-day administrative and operational activities, maintaining accurate records, handling documentation, updating data, and coordinating with internal teams to ensure smooth business operations.

Key Responsibilities
1. Data Entry & Documentation
  • Enter, update, and maintain accurate data in company systems and Excel sheets.
  • Prepare and maintain reports, records, forms, and other documentation.
  • Ensure proper filing and organization of physical and digital documents.
  • Verify data and documents for accuracy and completeness.
2. MIS & Reporting
  • Prepare daily, weekly, and monthly MIS reports.
  • Maintain databases and operational records.
  • Track and update relevant business information.
  • Support management with required reports and data analysis.
  • Use MS Excel for data management, reconciliation, and reporting.
3. Coordination & Operations
  • Coordinate with different departments for required information and documents.
  • Follow up with internal teams regarding pending tasks and documentation.
  • Assist in processing orders, invoices, purchase/sales documents, or other operational records as required.
  • Ensure timely completion of assigned back-office activities.
4. Administrative Support
  • Handle routine office administration and coordination.
  • Maintain records of correspondence, documents, and transactions.
  • Assist senior team members in day-to-day operational activities.
  • Support the HR, Accounts, Sales, or Operations team whenever required.
5. Communication & Follow-up
  • Communicate with internal teams regarding work status and pending requirements.
  • Follow up on outstanding documents, approvals, and tasks.
  • Maintain professional communication with employees, clients, vendors, or other stakeholders when required.
Required Qualifications
  • Graduate in any discipline; B.Com/BBA/Bachelor's degree preferred.
  • 0–3 years of experience in back-office, administration, MIS, operations, or a similar role.
  • Good knowledge of MS Excel and MS Office.
  • Basic knowledge of data entry, documentation, and reporting.
  • Knowledge of ERP/software systems will be an advantage.
Required Skills
  • Good communication and coordination skills.
  • Strong attention to detail and accuracy.
  • Good organizational and time-management skills.
  • Ability to handle multiple tasks and meet deadlines.
  • Basic analytical and problem-solving skills.
  • Proactive and responsible approach to work.
  • Ability to maintain confidentiality of company information.
Key Performance Indicators (KPIs)
  • Accuracy of data and documentation.
  • Timely completion of reports and assigned tasks.
  • Quality and maintenance of records.
  • Timely follow-up and coordination.
  • Reduction of errors in data and documentation.
  • Responsiveness to internal departments and management requirements.
  • Adherence to company policies and procedures.


Skills Required

  • Graduate in any discipline; B.Com, BBA, or bachelor's degree preferred
  • 0-3 years of experience in back-office, administration, MIS, operations, or a similar role
  • Good knowledge of MS Excel and MS Office
  • Basic knowledge of data entry, documentation, and reporting
  • Knowledge of ERP or software systems
  • Good communication and coordination skills
  • Strong attention to detail and accuracy
  • Good organizational and time-management skills
  • Ability to handle multiple tasks and meet deadlines
  • Basic analytical and problem-solving skills
  • Ability to maintain confidentiality of company information
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The Company
20 Employees
Year Founded: 2007

What We Do

Nextgen Business Support Services Private Limited helps online e-commerce sellers grow through onboarding, compliance, business support, financial solutions, product listing, account management, and marketplace services. Established in 2007, the company provides tailored operational assistance designed to streamline sellers’ activities, reduce costs, increase sales, and maximize profits while building long-term partnerships and supporting businesses in India’s evolving digital commerce ecosystem.

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