Back of House Supervisor

**Join our team and help us open our newest Flight Club Social Darts venue this summer!**

TITLE: BOH Supervisor                                                     
DEPARTMENT: BOH Hourly
POSITION TYPE: Full Time                                             
REPORTING TO: General Manager  

FSLA STATUS: Non-Exempt

Company Overview:

The world’s first Social Darts® experience, Flight Club was founded in London in 2015 to usher this once pub-like pastime into the 21st century. Flight Club fuses craft cocktails and upscale cuisine with its signature tech-enabled Social Darts® experience to create a truly unique entertainment experience. Operating in major cities across the U.S. under State of Play Hospitality and in more than 30 locations worldwide, Flight Club continues to bring friends, families, and colleagues together in an upscale gaming environment. To date, over 10 million people have experienced Flight Club and over one billion darts have been thrown. Learn more at FlightClubDartsUSA.com.

Position Purpose:

The function of a supervisor is to assist management in keeping the venue atmosphere to Company standards, while learning to take the first steps in viewing the venue as a master of ceremonies. Supervisors are responsible for orchestrating entry level management tasks in a controlled space. This position is always chaperoned by another ringleader of management to properly guide the individual as they learn to see the venue in a different light. Throughout this program supervisors take the first step in representing the management team while evaluating if this is an equally fit opportunity on both sides. Through the 6-month training program supervisors see a day in the life of a manager on a smaller scale. Supervisors are provided guidance, coaching, and the tools to be successful in their training while being given daily and weekly accruing goals to embark on their future journey.

Our Mission Is

At State of Play, our mission is to create moments of joy and connection through the power of play.

Our Values Are:

• We Take the Initiative: Actions speak louder than words. We’re resourceful, proactive and creative. There are no limits to what we can achieve if we reach out, speak up and make it happen.
• We’re Thoughtful: We think about the bigger picture.  We default to listening and encouraging different views to our own.  By being deliberate and considerate, team members will enjoy working with us and we will make better decisions.
• We Strive for Excellence: We try to bring the best version of ourselves into work every day. Quality matters. Executing with precision and pace will help both other team members and the business succeed.
• We Celebrate the Wins: Let’s enjoy the journey. Life is full of ups and downs so we make time to toast collective and individual successes. Nothing feels better than winning as a team.

Responsibilities:

Listen to Customers:

• Follow proper service standards timely and efficiently

Be Respectful of Company Resources: 

• Execute all tasks on daily, weekly, and monthly accruing list with supervision for management
• Only execute responsibilities and tasks given in your section or as asked
• Follow all health and safety guidelines maintaining proper procedures and reporting to management any hazardous situation or incident

Show Urgency: 

• Understand the importance of orchestrating work rather than performing it directly

Create Positive Energy: 

• Build a rapport with all team members and management

Be Independently Minded and a Team Player: 

• Comply with the Company’s rules and procedures along with any reasonable requests made from management during a shift

Supervisors Can Not:

• Close the kitchen without FOH manager on shift.
• Handle cash or be in the safe
• No office time administered
• Must not be left on shift alone with out salary manager
• May not discipline any team members without FOH Manager or Chef

Our Team Members Are:

• Teamwork driven to succeed as a cohesive unit
• Detail oriented with strong organizational skills
• Energetic and positive – maintain high energy throughout service
• Professionals with a welcoming and presentable appearance
• Ability to multitask and keep up with a high-volume environment
• Possess the desire to elevate, educate, and develop through continued training

Must be able to pass exams with a 90% or better in each of the following categories:

• Food and Beverage
• All issued training testing throughout employment

Requirements & Minimum Qualifications

• Current food handlers and alcohol certification maintained through employment
• Endorsed by the Executive Chef after working for a minimum of 6 months
• Currently holds a certified trainer position in their current location
• Available to work various shift times and days, including weekends and holidays
• Able to stand and/ or walk for long periods of time
• Ability to lift over 50+ lbs. if necessary
• Authorized to legally work in the US

Back of House Supervisor Compensation & Benefits:

• Hourly pay of $25-32 per hour based on experience.
• Ability to enroll in Medical, Dental, Vision and other insurance benefits (for employees who maintain full-time status)
• Paid Time Off, Sick Time, and Paid Holiday (may vary depending on state and local laws)
• Ability to enroll in 401k, Medical FSA, Commuter benefits, etc.
• Employee Discount: 50% your total bill for you and up to five guests.

The Company reserves the right in its absolute discretion to add to your duties or amend this job description at any time.  In addition to the above duties, you will carry out such other duties as the Company reasonably directs from time to time.

Equal Opportunity Statement: Flight Club is proud to be an equal opportunity employer. It is our policy to provide equal employment opportunities to all qualified applicants and employees without regard to their actual or perceived race, color, religion, sex, sexual orientation, marital or civil union status, age, national origin, disability, pregnancy, childbirth or related medical condition, citizenship, veteran status, genetic information, gender, gender identity or expression, or any other basis prohibited by law.