Some of what you will do:
Own day-to-day administration, configuration, and performance of the Salesforce platform. Enable scalable execution by ensuring system stability, data integrity, and efficient workflows while supporting Sales Enablement teams in delivering user training and adoption.
Specifically, You Will:
Administer and configure Salesforce Lightning, including Sales Cloud, Service Cloud, profiles, roles, permissions, layouts, and objects.
Build and maintain declarative automation such as Flows, approval processes, and validation rules to support business requirements.
Manage data quality, duplication, governance, and hygiene standards across account, contact, pipeline, and campaign data.
Provide primary Salesforce user support, including access management, issue troubleshooting, ticket resolution, and system documentation.
Create reports and dashboards, identify system inefficiencies, and support release cycles, enhancements, and roadmap-driven improvements.
Some of what you need:
Salesforce Administrator Certification, ADM 201, required.
3–5+ years of Salesforce Administration experience, preferably supporting sales organizations and pipeline management.
Strong understanding of Salesforce Lightning, including Sales Cloud and Service Cloud.
Proficiency with declarative automation tools, with Flows preferred, along with strong data management and analytical skills.
Strong problem-solving, attention to detail, prioritization, stakeholder communication, and collaboration skills in a fast-paced environment.
Physical demands/working conditions:
Office environment – Hybrid, with 4 days onsite in Richmond Hill, subject to the hybrid policy.
Some of what you will get:
Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more…
#MakeAnImpact
About Us
Skills Required
- Salesforce Administrator Certification, ADM 201
- 3-5+ years of Salesforce administration experience
- Experience supporting sales organizations and pipeline management
- Strong understanding of Salesforce Lightning, Sales Cloud, and Service Cloud
- Proficiency with declarative automation tools, preferably Flows
- Strong data management and analytical skills
- Problem-solving, attention to detail, prioritization, stakeholder communication, and collaboration skills
Staples Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Staples and has not been reviewed or approved by Staples.
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Wellbeing & Lifestyle Benefits — Wellbeing offerings are described as broad, including wellness reimbursements, emotional support and coaching, legal services, identity theft protection, and pet insurance. Employee discounts and select on-site amenities are also positioned as meaningful add-ons beyond basic coverage.
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Leave & Time Off Breadth — Time-off provisions are presented as relatively expansive, including paid time off, company-recognized holidays, and a personal or flexible holiday option. Vacation that grows with tenure and PTO flexibility are highlighted as valued elements.
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Inclusive Benefits Coverage — Healthcare benefits explicitly include gender-affirming care alongside medical, dental, and vision coverage. Family and caregiver programs also include support that references LGBTQ+ considerations and broader life-stage needs.
Staples Insights
What We Do
For nearly 40 years, Staples has been a trusted leader in delivering end-to-end workplace solutions for consumers and businesses of all sizes across a broad range of industries. The company provides a comprehensive portfolio of products, strategic solutions, and services including print and marketing, shipping, technology, and travel. Its specialized assortment includes high-quality office supplies, janitorial products, technology, furniture, and breakroom essentials, all supported by best-in-class supply chain capabilities and a dedicated team of experts committed to making the workday easier. Headquartered near Boston, Massachusetts, Staples operates throughout North America via direct B2B sales, e-commerce, and more than 900 retail stores. To learn more, visit your local U.S. Staples store, download the Staples app, explore Staples.com or StaplesBusiness.com, or follow @Staples on social media.
