B2B - Sales Support Specialist (Korean Bilingual)

Posted 8 Days Ago
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Irvine, CA, USA
In-Office
70K-85K Annually
Mid level
Automotive • eCommerce • Manufacturing
The Role
Supports B2B sales and account development for a K-Beauty wholesale business. Manages retailer, distributor, and marketplace relationships; presents products and promotions; coordinates sales cycles, purchase orders, shipments, pricing, and launches. Prepares sales reports, analyzes trends, maintains CRM and ERP records, tracks promotions, and supports forecasting, inventory planning, receivables, and deductions. Requires Korean bilingual communication and collaboration across sales, marketing, logistics, and finance.
Summary Generated by Built In
Company Description

Full-Time

On Site

Salary: $70,000 – $85,000 DOE

Bilingual Korean required

We are seeking a highly organized and results-driven B2B Sales Support Specialist to support and grow our K-Beauty wholesale business. This role combines account development, retail relationship management, and sales operations support to ensure seamless execution across retailers, distributors, brand partners, and internal teams.

The ideal candidate understands retail and distribution processes, is comfortable managing both sales growth and operational coordination, and thrives in a fast-paced, detail-oriented environment.

Job Description

1. Account Development & Sales Execution

  • Develop and manage relationships with retailers, distributors, and marketplace partners

  • Identify new B2B business opportunities within beauty, skincare, and personal care categories

  • Present product lines, pricing, and promotional programs to clients

  • Manage the sales cycle from lead generation through contract execution

  • Support line reviews and product launches in alignment with retailer requirements

  • Attend trade shows, exhibitions, and client meetings as needed

2. Sales Operations & Retail Support

  • Monitor purchase orders, shipment schedules, and delivery confirmations

  • Track sell-in, sell-through, and inventory levels across accounts

  • Coordinate product updates, pricing changes, and packaging revisions

  • Support accounts receivable follow-ups and deduction management

  • Ensure smooth collaboration between sales, marketing, logistics, and finance teams

3. Reporting & Data Management

  • Prepare weekly and monthly sales reports by retailer, brand, and SKU

  • Analyze sales trends and provide actionable insights

  • Maintain accurate CRM and ERP records

  • Track promotional calendars, markdown programs, and marketing initiatives

  • Support demand forecasting and inventory planning

Qualifications

Required Experience

  • Bachelor’s degree in Business, Marketing, or related field preferred

  • 3–5 years of experience in B2B sales support, wholesale, or retail operations

  • Experience working with major retailers (e.g., Costco, Ulta, Target) preferred

  • Strong Excel skills (pivot tables, data analysis required)

  • ERP or CRM experience preferred

  • Exceptional attention to detail and organizational skills

  • Ability to manage multiple projects under tight deadlines

  • Strong written and verbal communication skills

  • Korean Bilingual required

Preferred Experience (Beauty / CPG Industry)

  • Experience in beauty, cosmetics, or consumer goods distribution

  • Familiarity with retail programs (TPD, co-op, IMU, promotions, etc.)

  • Understanding of sell-in vs. sell-through metrics

  • Knowledge of inventory planning and deduction management

Additional Information

All your information will be kept confidential according to EEO guidelines.

Skills Required

  • 3–5 years of experience in B2B sales support, wholesale, or retail operations
  • Strong Microsoft Excel skills, including pivot tables and data analysis
  • Korean bilingual proficiency
  • Bachelor’s degree in Business, Marketing, or a related field
  • Experience working with major retailers such as Costco, Ulta, or Target
  • ERP or CRM experience
  • Exceptional attention to detail and organizational skills
  • Ability to manage multiple projects under tight deadlines
  • Strong written and verbal communication skills
  • Experience in beauty, cosmetics, or consumer goods distribution
  • Familiarity with retail programs, sell-in and sell-through metrics, inventory planning, and deduction management
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The Company

What We Do

SBT Global, Inc. is the premier manufacturer of personal watercraft (PWC) and jet boat parts, offering a wide range of remanufactured and new engines, engine blocks, crankshafts, pump parts, rebuild kits, and cables. As the largest supplier of aftermarket PWC parts, they provide a one-stop shop experience for customers, combining high-quality manufacturing with expert technical support to make PWC ownership more affordable.

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