B2B Sales & Engagement Growth Support Leader

GEHA (Government Employees Health Association, Inc., pronounced G.E.H.A.) is a nonprofit member association that provides medical and dental benefits to more than two million federal employees and retirees, military retirees and their families. We celebrate diversity and are committed to creating an inclusive environment for all employees.

GEHA has one mission: To empower federal workers to be healthy and well.

Offering one of the largest medical and dental benefit provider networks available to federal employees in the United States, GEHA empowers health and wellness by meeting its members where they are, when they need care. We serve our members with products they value and a personalized customer experience, sustained by a nimble and efficient organization. 

As an B2B Sales & Engagement Growth Support Leader, you will play a pivotal role in supporting the expansion of our client base by supporting work efforts to strategically drive sales and growth initiatives within the ABO division for our Federal Employee, Federal Retiree/Annuitant and Military Retiree health plan. This position requires a professional with a proven history of supporting B2B sales and accounts, projects and technology improvements, with a deep understanding of the federal employee benefits landscape.SKILLS

Key Responsibilities:

Strategic Accounts:

• Support the execution of account growth strategies to enhance relationships with leading national agencies or federally focused unions and associations at the national level.

• Engage and build relationships with national agencies, federally focused unions, and associations involved in the management and influence of federal employee health plans or with access to federal employees.

• Identify and prioritize key decision-makers within target agencies and establish strong, long-lasting partnerships.

Business Development:

• Support the sales process, from lead generation to contract negotiation, with a focus on closing new business opportunities.

• Collaborate with internal teams to tailor solutions that meet the unique needs and requirements of various federal agencies, federal employees and their supporting unions and associations.

​Market Analysis and Positioning:

• Stay abreast of industry trends, federal regulations, and competitor activities to inform strategic decision-making.

• Work with ABO Manager to position GEHA as the preferred choice for federal employee health plans through effective value proposition communication.

Client Relationship Management:

• Support accounts as the ABO contact for key agency leaders, union, and association partners, ensuring customer satisfaction and addressing any concerns or issues promptly.

• With the ABO Manager, conduct or coordinate regular check-ins, business reviews, and strategic planning sessions both internally and with agency partners.

​Cross-Functional Collaboration:

• Collaborate closely with internal teams, including sales support, marketing, and product development, to align business strategies and enhance service offerings.

• Provide valuable insights to improve product features and services based on client feedback.

Requirements: Education & Experience

• Bachelor’s degree in business, marketing, or a related field, additional years of qualifying work experience may be considered in lieu of formal education.

• 3+ years of B2B sales experience in healthcare, health insurance or similar.

• Proven history of successful B2B sales and account management, preferably with federally focused agencies.

• Proven experience in leading or managing accounts, preferably with federally focused agencies in the healthcare industry.

• Experience in coordinating and driving key marketing initiatives to include content, social-media, and individual campaigns through to completion.

• Strong relationship-building skills, with a proven history gaining access to key decision makers.

• Proven ability to manage multiple data sources with strong experience managing data and utilizing Excel or other spreadsheet tools. (?)

• In-depth knowledge of federal employee health plans and an understanding of the agencies that influence or manage these plans.

• Strong organizational and communication skills with the ability to articulate complex solutions effectively, both internally and externally.

• Ability to thrive in a fast-paced, results-driven environment.

• Strong relationship-building skills, with a proven history gaining access to key decision makers.

• Excellent communication and negotiation skills.

Preferred: Masters Degree

Work-at-home requirements

• Must have the ability to provide a non-cellular High Speed Internet Service such as Fiber, DSL, or cable Modems for a home office.
• A minimum standard speed for optimal performance of 30x5 (30mpbs download x 5mpbs upload) is required.
• Latency (ping) response time lower than 80 ms
• Hotspots, satellite and wireless internet service is NOT allowed for this role.
• A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

How we value you

• Competitive pay/salary ranges
• Incentive plan
• Health/Vision/Dental benefits effective day one
• 401(k) retirement plan: company match – dollar for dollar up to 4% employee contribution (pretax or Roth options) plus a 6% annual company contribution
• Robust employee well-being program
• Paid Time Off
• Personal Community Enrichment Time
• Company-provided Basic Life and AD&D
• Company-provided Short-Term & Long-Term Disability
• Tuition Assistance Program

Please note that the salary information is a general guideline only. GEHA considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer.

The annual base salary range for this position is $92,960 - $131,040 USD.

GEHA is an Equal Opportunity Employer, which means we will not discriminate against any individual based on sex, race, color, national origin, disability, religion, age, military status, genetic information, veteran status, pregnancy, marital status, gender identity, and sexual orientation, as well as all other characteristics and qualities protected by federal, state, or local law. GEHA will not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their compensation or the compensation of another employee or applicant. We are committed to creating an inclusive environment for all employees. Our diversity drives innovation deepens connections and strengthens our organization.

GEHA is headquartered in Lee's Summit, Missouri, in the Kansas City area. We recognize the importance of balance and flexibility and offer hybrid and work-from-home options for many of our roles.