B2B portal product manager

B2B portal product manager

Job Description

Your Job

You will lead the vision, strategy and management of Kimberly Clark Distributor portals for our International markets that enable our distributors to more effectively partner and work with us. The role will own the development and experience of KCP’s product in partnership with our DTS team and regional partners. Responsibilities will include driving the product’s vision, development roadmap, project intake with business / customer stakeholders, requirements scoping, and directing resources for major features projects and day to day minor request management. Daily responsibility will also include managing through various stages of product lifecycle for the product including project brief, concept, requirements scoping, UX, design, development, testing, deployment, and retrospectives. This person will also be accountable for communicating with internal stakeholders on the product’s performance and progress and digital initiatives status updates.

About Us

Huggies®. Kleenex®. Cottonelle®. Scott®. Kotex®. Poise®. Depend®. K-C Professional®. You already know our legendary brands—and so does the rest of the world. In fact, 25% of people in the world use Kimberly-Clark products every day, and it takes the absolute best people to make that happen.

We’re founded on 150 years of market leadership, and we’re always looking for new and better ways to perform, especially when it comes to product and process innovation. Our customers are always looking for new and better. Our competitors won’t stop evolving. And our communities demand responsible corporate practices. We need bold, transformative ideas from people who can turn them into reality. That means there’s no time like the present to make an impact here. It’s all waiting for you at Kimberly-Clark; you just need to log on!

Who you are?

• Bachelor’s degree in field
• 10+ years of experience in implementing B2B portals, applications, or digital solutions.
• Relatec experience working in sales or marketing.
• Ideal experience includes working previously for a manufacturer or distributor in a product manager, product owner or solutions architect role.
• A team player with high energy who is self-motivated, and performance/results driven
• Ability to lead through ambiguity and is a creative problem solver
• Drive alignment, prioritisation and action across stakeholders
• Experience interfacing with creative agencies/vendors
• Strong attention to detail, analytical acumen and resilience under pressure
• Demonstrated ability to prioritize multiple projects, effectively project management and experience of working in an agile environment– ideally experience with project/case management tools
• Experience preferred but not essential with sitecore or enterprise-level CMS (Adobe Experience Manager, Umbraco, Episerver, etc.),
• Experience preferred but not essential with commerce engines, preference with Magento & back-end applications eg as Azure, Angular
• Experience preferred but not essential working comprehension of Integrating third party systems and customizing out-of-the-box APIs and databases (SQL SERVER, Mongo DB, PIM) a plus
• Experience with Salesforce CRM or Pardot a plus
• SAP, CRM (nice to have to understand the process) will be attached to other experiences

What do you do?

• Drive portal vision, strategy and roadmap. Including need assessment, Market Research of Personas, Customer Journeys, Problem & Opportunity Identification,  business case development, resource planning, roadmap development and stakeholder alignment for our international market

• Deliver successful execution on the roadmap to improve the customer experience and capabilities.  Lead product development activities through the full development process in partnership with regions and DTS including but not exclusively (gathering and refining priorities; building specifications and requirements based on business; effectively create user stories; set priorities and manage a backlog of features and functionality; lead UX/front-end requirements and back-end/functionality requirements; support testing process and define acceptance criteria; define key measurable outcomes and key KPIs across adoption, performance and CX)
• Manage the overall international on-going product management that drives strong user adoption, successful customer experiences and business impact. Including managing the product through the entire product lifecycle, partner with DTS to troubleshoot service disruptions for the product, create and maintain documentation for ongoing product management/maintenance and user on and off boarding, and drive best practice around compliance of data. Measure business outcomes and ongoing KPIs to demonstrate business impact.

Total Benefits

Here are just a few of the benefits you’d enjoy working in this role for Kimberly-Clark. For a complete overview, see www.mykcbenefits.com

Great support for good health with medical, dental, and vision coverage options with no waiting periods or pre-existing condition restrictions. Access to an on-site fitness center, occupational health nurse, and allowances for high-quality safety equipment.

Flexible Savings and spending accounts to maximize health care options and stretch dollars when caring for yourself or dependents.

Diverse income protection insurance options to protect yourself and your family in case of illness, injury, or other unexpected events.

For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world. We actively seek to build a workforce that reflects the experiences of our consumers. When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law. The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.

This role is available for local candidates already authorized to work in the role’s country only. Kimberly-Clark will not provide relocation support for this role

Primary LocationColombia - Flexible Location - Bogota

Additional LocationsUnited Kingdom- Flexible Location

Worker TypeEmployee

Worker Sub-TypeRegular

Time TypeFull time