B2B Partnerships Operations Manager

Posted 4 Days Ago
Be an Early Applicant
Barcelona, Cataluña, ESP
In-Office
Mid level
Food • Software
The Role
Own and scale partnership operations, manage existing partner relationships, identify and onboard new partners, negotiate commercial agreements, monitor performance, and lead cross-functional strategic initiatives from planning through execution.
Summary Generated by Built In

Join our Movement and Champion Restaurant Culture! 💚

At TheFork we believe that the best things in life happen around the table.
As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world’s favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries.

We’re part of the Tripadvisor Group and proud to be building a diverse, people-first culture where “respect”, “ownership”, “growth” and “better together” values thrive.
If you’re passionate about food, technology, and making a real impact, your seat at the table is ready.
👉 Discover life at TheFork


What you will do:

TheFork works with a wide range of partners to expand its value proposition and address key restaurant needs (technology, marketing, payments, and financing). As Partnerships Operations Manager, you will own partnership operations and drive their strategic expansion to maximize business impact.

  • Existing Partnership Management: Own day-to-day operations and internal coordination, grow existing partnerships, scale operations, and monitor performance metrics.

  • Partnership Expansion: Identify and assess new partnership opportunities, source and onboard new partners, and structure commercial deals in collaboration with Country teams and/or Product teams.

  • Project Management: Lead key strategic initiatives from scoping and timelines to execution, coordinating cross-functional stakeholders (Sales, Ops, Product, Tech, Legal, Finance) to drive alignment and impact.


Who you are:

You Must Meet These Critical Qualifications:

  • 3-5 years of professional experience in a similar role or sector.
  • Proven ability to negotiate and structure commercial partnerships (experience in procurement, strategic sourcing, business development, or partner/vendor management).
  • Strong track record of leading cross-functional initiatives from scoping and planning to execution and rollout.
  • Excellent stakeholder management and communication skills.
  • Hands-on, execution-focused mindset with strong ownership.
  • Fluency in English.

You Can Impress With These Additions:

  • Fluency in French and/or Spanish and/or Italian.
  • Experience in a tech or marketplace environment.
  • Curious, growth-oriented mindset with a strong desire to learn and evolve alongside the business.
  • Genuine interest in the food and restaurant industry.

What we offer you: 

😄 An awesome team 

🏠 A permanent contract 

⚖️ Flexible working environment  (2 days home office per week +  up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely)

💸 Competitive fixed salary and bonus 

🍕 Lunch vouchers available for each working day (because yes, we like to try our best restaurants)  

🌎 International teams and a multicultural environment spanning 10 offices across Europe

🤝Highly inclusive working environment  

🤸‍♀️ Lifestyle benefits that can be used to reimburse expenses related to  physical and leisure activities, family support, travel etc 

🎓 Continuous learning and development programs

😌 Free access to the Calm app to help you build resilience wherever you are  in your mental health journey

🐣Dedicated parental leave and caregiver leave policies (12 weeks fully paid)

⏳ A program dedicated to helping you have the best work/life balance 

🏥 Health insurance fully covered by the company 

👩‍🦽 Life & Disability Insurance at no cost to the employee

🍴 Amazing offices with dining, a coffee point on each floor, and leisure area    

🎤 Team building events 


All hiring happens through our careers site and official email. We do not text or ask for payment during the hiring process. Please report any suspicious messages immediately.

We believe that we are better together, and we welcome you for who you are. We endeavor to ensure  that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under  applicable law -has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.

TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application,  interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to [email protected]. Our HR team will review the request and respond accordingly.


#LI-MA1

Skills Required

  • 3-5 years of professional experience in a similar role or sector
  • Experience negotiating and structuring commercial partnerships
  • Experience in procurement, strategic sourcing, business development, or partner/vendor management
  • Track record leading cross-functional initiatives from scoping and planning through execution and rollout
  • Excellent stakeholder management and communication skills
  • Hands-on, execution-focused mindset with strong ownership
  • Fluency in English
  • Fluency in French, Spanish, and/or Italian
  • Experience in a technology or marketplace environment
  • Curious, growth-oriented mindset and willingness to learn
  • Genuine interest in the food and restaurant industry
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The Company
HQ: Paris
963 Employees
Year Founded: 2007

What We Do

Welcome to TheFork! We're on mission to bring people together, feed the human spirit and champion restaurant culture because we strongly believe the best things in life happen around the table, and we want you to experience those unforgettable moments. Founded in 2007 and present in 12 countries, we are the leading restaurant booking platform across Europe, and offer the broadest community of diners access to thousands of incredible restaurants. How do we make this happen? Through our exceptional lineup of products: TheFork App: our free restaurant discovery & booking app that helps you find your next table with ease TheFork Manager: our innovative software tool that digitises restaurant operations and helps restaurateurs manage their bookings and increase their revenue TheFork PAY and TheFork Gift Card: quick and easy ways to pay directly from TheFork app, making the payment process a piece of cake. We have offices all over Europe, boasting a fully international team from all over the world. We are all foodies at heart, and work together in a flexible, multicultural and positive environment which provides everyone with space to grow, both professionally and personally. Want to join the team? Check out our job postings below https://careers.thefork.com/global/en We are part of the Tripadvisor Group. Be sure to follow our page to see what we're cooking up next

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