We are seeking a highly organized Operations Coordinator to provide critical support across our B2B Marketing ecosystem. This role is divided into two core pillars: Content Operations (40%), where you will manage the day-to-day health of our internal marketing hub, and Logistics Support (60%), where you will assist lead stakeholders in the seamless execution of global external conferences and internal brand events.
This is an early-career role designed for a professional with 1–3 years of experience who has a foundational understanding of corporate environments and thrives on process-driven execution.
ResponsibilitiesMarketing Hub & Content Operations:
● Site Maintenance: Manage the daily "upkeep" of the Sales Enablement Hub, ensuring all links, folders, and assets are functioning and correctly categorized.
● Content Lifecycle Management: Conduct regular audits of the hub to identify outdated materials; coordinate with content owners to ensure assets are refreshed or archived.
● Asset Support: Assist in the uploading and tagging of new marketing collateral (whitepapers, case studies, one-pagers) to ensure high searchability for the sales team.
● Deck Customization: Perform "light" edits to pitch decks, including data updates, localized text swaps, and branding touch-ups to support immediate sales needs.
Event Support: External & Internal:
● External Support: Provide operational assistance to the External Events Lead for major industry conferences (e.g., managing rooming lists, delegate registration, and pass allocations).
● Internal Support: Assist the Internal Brand Lead with logistics for partner events, ensuring attendee data is accurate and communication flows are maintained.
● Vendor Liaison: Act as the administrative point of contact for event agencies, ensuring all necessary documentation and briefs are shared on time.
Procurement & Vendor Coordination:
● Onboarding: Facilitate the vendor setup process by managing invitations and registrations within our procurement platform.
● Financial Tracking: Verify vendor status against historical budgets to ensure accurate financial reporting and prevent processing delays.
● Documentation: Maintain our Global Events calendar and tasks, ensuring real-time accuracy of budget approvals, payment statuses, and project timelines.
Requirements- 2+ years in a corporate or agency environment (Marketing, Ops, or Admin experience preferred).
- Proven ability to manage deadlines, navigate internal stakeholder hierarchies, and communicate professionally with external vendors.
- You are confident to use and leverage AI to level-up your work and faster processes.
- Experience managing multiple workstreams (e.g., balancing admin tasks with event deadlines).
- CMS/Platform Familiarity: Comfortable managing the back-end of a content site or
- internal hub (experience with G-Suite or similar systems).
- Spreadsheet Mastery: Advanced skills in Excel/Google Sheets (vlookups, data cleaning, and formatting) are essential.
- Clear, professional writing skills for managing vendor relationships and internal stakeholder updates.
- Ability to pivot between the "quiet" work of content auditing and the "fast-paced" nature of event support.
Skills Required
- 2+ years in a corporate or agency environment
- Experience managing multiple workstreams
- Advanced skills in Excel/Google Sheets
- Clear, professional writing skills
What We Do
At Rakuten Viber, we connect people. No matter who they are, or where they are from. Our global user base has access to a range of features like one-on-one chats, video calls, group messaging, and updates and discussions with their favorite brands and celebrities. We ensure our users have a secure and free environment to share their emotions. Rakuten Viber is part of Rakuten Inc., a world leader in e-commerce and financial services. It is the official instant messaging and calling app partner of the NBA’s Golden State Warriors. Join Rakuten Viber today and enjoy the world’s best communication experience.









