B2B Logistics Coordinator

We believe travel makes us better. Launched in 2016 with one perfectly designed carry-on, we now offer a range of luggage and travel essentials for every journey. Together we create, innovate, and embark on this journey as a community of travelers, helping to make travel more seamless for everyone.

We are hiring a B2B Logistics Coordinator to join our Global Logistics team. This position reports to the Sr. Manager, B2B Logistics and takes Away further by ensuring optimal balance of speed, cost, quality, service, and sustainability in Away's North American distribution and retail network.

• Assign and tender freight requests across Away’s North American distribution and retail network via TMS and choose the optimal shipping mode

• Ensure Truckload and intermodal orders are processed within the ERP system so internal and external partners have visibility to ASN transmissions and journal entries

• Track & trace shipments from beginning to end, ensuring ASN transmissions and delivery to 3PLs and stores are within SLA

• Negotiate transportation spot rates and approve accessorials

• Work with key internal and external partners to ensure the optimal balance of speed, cost, quality, service, and sustainability

• Hold service providers and 3PL partners accountable to SLAs

• Conduct root cause analysis on late deliveries and implement strategies to correct performance issues with service providers

• Provide shipment status updates to internal and external customers

• Serve as first-level support to Retail and B2B teams regarding transportation-related matters

• Act as an additional Logistics Team resource for ad hoc requests

• Occasional travel necessary

• Excellent prioritization and organizational skills

• Strong analytical and follow-through skills with a focus on details

• Comfortable sharing and presenting information with leadership and cross-functional team members

• Strong Excel skills (familiarity with Airtable, Looker, and Google Sheets is a plus)

• Experience with ERP and TMS tools like Microsoft Dynamics is a plus but not required

• Bachelor’s degree in Business or related field (will consider experience in lieu of degree)

• You’re creative and innovative; you love to build great new things that are fresh and unique while staying on brand

• You’re agile, and motivated by a fast-paced and ever changing environment

• You’re passionate about transforming travel for all (but that’s a given!)

Excited to join the team, but not sure you meet all of the qualifications? Please apply, we’d still love to hear from you.

• We’re travelers. Travel is about the journey - the transformative experiences and the growth each trip offers. All employees are encouraged to take time to get away through our variety of time away from work offerings. 

• We’re driven. The work we do matters and collectively drives impact. No matter the job title, everyone at Away is a meaningful contributor in unlocking our ever growing potential.

• We’re supportive. We value the entirety of your life's journey, not just the milestones. You'll find an environment that celebrates balance, understanding that your personal passions and commitments outside of work, are threads of the same fabric that makes you unique.

Our total rewards are inclusive of both compensation and benefits. What we offer within a salary range is dependent on a number of factors, including scope and qualifications for the role, skillset, and balancing internal equity relative to other Away employees. Salary and benefit offerings are reviewed during phone screenings to ensure alignment.

• Compensation: $66,500-70,000 annually

• This role is eligible to participate in Away’s Annual Company Performance Incentive Bonus Plan, the terms of which are determined at the discretion of the company

• Equity Grant: commensurate with level determined at the discretion of the company

• Benefits Overview:

  • Take care of yourself and your family through our health insurance offerings

  • Invest in your future by participating in our 401(k) (with a company match!)

  • Find balance through our many paid time off programs (vacation, wellbeing, holidays, summer Fridays, and compassion leave - just to name a few!)

  • Build your travel uniform through discount codes, product stipends, and giveaways

  • Give back through company-sponsored volunteer and charitable opportunities

This is an office-based position that works from our Soho, NYC office four days a week. Our working hours are 9am-6pm et, but we embrace a common-sense approach to flexibility in the workplace. It’s about being present, engaged, and balancing work with real-life needs.

As a company that values diversity, equity, and inclusion, Away seeks individuals of all backgrounds and experiences to apply for this opportunity. We’re creating an environment where everyone can thrive. Our customers are global and diverse, so we’re building a team that is too. Through initiatives like our Employee Resource Groups, anti-racism training, and bias prevention initiatives, we’re building the cultural foundation that gives people the emotional and physical space to bring their authentic selves to work.

EEOC Statement: 

Away is dedicated to hiring a diverse workplace that celebrates an inclusive culture and a sense of belonging. As an equal opportunity employer, we do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, gender expression, and sexual orientation), national origin, age, veteran status, genetic information or disability. 

Away is committed to providing reasonable accommodations for individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, you may contact us at [email protected].