The Role
Drive client onboarding, manage relationships, act as primary liaison, resolve client issues, conduct regular check-ins, and drive retention, cross-sell and upsell within the renewable energy client base.
Summary Generated by Built In
We're seeking a full-time, external B2B Sales Representative for a 3-month fixed-term contract to join a client in the renewable energy industry. This role is critical for bridging the gap between client acquisition and long-term client satisfaction.
The successful candidate will act as a strategic partner to clients, ensuring they derive maximum value from the organisation’s offerings while driving retention and growth through proactive relationship management. This role is ideal for a professional who balances high-level communication with a solution-oriented approach.
Key Responsibilities:- Strategic Onboarding: Guide new clients through the initial integration process, ensuring a seamless transition and a successful start to their journey.
- Relationship Management: Build and nurture enduring partnerships with clients to gain a deep understanding of their specific goals and operational challenges.
- Primary Liaison: Act as the central point of contact, ensuring communication remains clear, professional, and effective.
- Customer Support & Resolution: Address and resolve client inquiries or concerns promptly, collaborating with internal departments to deliver outcomes that exceed expectations.
- Proactive Engagement: Conduct regular check-ins to monitor client progress and identify areas where they can further leverage the organisation’s products or services.
- Retention & Growth: Drive measurable results to secure client loyalty while identifying opportunities for cross-selling and upselling that align with client needs.
Requirements
- Proven experience as a Sales Representative, Customer Success, Business Development, or a high-level client-facing role.
- Renewable energy industry would be advantageous.
- Proficiency in MS Office & CRM systems.
- Exceptional communication and interpersonal abilities.
- Demonstrated ability to manage the full client lifecycle from onboarding to retention.
- A solution-focused mindset with strong problem-solving capabilities.
- Ability to collaborate effectively with internal teams to resolve complex client issues.
Benefits
- Contract: 3-month fixed-term contract, with potential for permanency dependent on performance.
- Work model: This is an on-site role, with client visits across KZN.
- Benefits: Basic R20 000 + Commission + fuel allowance of R4 000 + car allowance of R4 000.
Skills Required
- Proven experience as a Sales Representative, Customer Success, Business Development, or high-level client-facing role.
- Experience in the renewable energy industry.
- Proficiency in MS Office and CRM systems.
- Exceptional communication and interpersonal abilities.
- Demonstrated ability to manage the full client lifecycle from onboarding to retention.
- Solution-focused mindset with strong problem-solving capabilities.
- Ability to collaborate effectively with internal teams to resolve complex client issues.
- Ability to work on-site with client visits across KZN (regional travel).
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The Company
What We Do
RecruitMyMom is a South African recruitment agency specializing in placing skilled women, particularly professional mothers, in permanent, contract, freelance, and fractional roles. They connect local and global businesses with top-tier talent and focus on the economic empowerment of women.
